Isaiah Rivera
Atlanta
Summary
Product specialist with strong skills in product demonstrations, customer engagement, and promotional strategies. Demonstrated success in guiding customers through vehicle selection and developing effective marketing initiatives. Five years of experience in dealership environments and five years in hospitality, contributing to a well-rounded customer service approach.
Overview
9
9
years of professional experience
Work History
Product Specialist
Grand Motorcars Kennesaw
Kennesaw
11.2025 - Current
- Conducted product demonstrations to highlight features and benefits to potential buyers.
- Guided customers in vehicle selection tailored to their needs and preferences.
- Explained financing options and warranty packages to enhance customer understanding.
- Partnered with sales team to create promotional strategies for new models.
Product Specialist
Sports And Imports Automotive
Marietta
01.2025 - 11.2025
- Assisted customers in selecting vehicles based on their needs and preferences.
- Conducted product demonstrations to highlight features and benefits to potential buyers.
- Organized vehicle displays to enhance showroom appeal and customer engagement.
Server/Bartender
Copelands of New Orleans
Atlanta
12.2023 - 01.2025
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed food and drink orders efficiently from patrons to the kitchen staff.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Maintained cleanliness and organization of dining areas throughout shifts.
Product Specialist
Oxmoor Ford Lincoln
Louisville
04.2022 - 12.2023
- Conducted product demonstrations to highlight features and benefits to potential buyers.
- Collaborated with the sales team to develop effective promotional strategies for new models.
- Maintained up-to-date knowledge of industry trends and competitor offerings.
- Responded to customer inquiries promptly, ensuring a positive shopping experience.
Lead Bartender/Bar Manager
Black Jockey Lounge
Louisville
06.2017 - 09.2023
- Created unique cocktail recipes to enhance the drink menu.
- Trained and mentored junior bartenders on techniques and customer service.
- Managed inventory levels and ordered supplies to ensure availability.
- Established relationships with customers to provide personalized service.
Product Specialist
Kia Store East
Louisville
01.2020 - 03.2022
- Collaborated with the sales team to develop effective promotional strategies for new models.
- Conducted product demonstrations to highlight features and benefits to potential buyers.
- Maintained up-to-date knowledge of industry trends and competitor offerings.
- Organized vehicle displays to enhance showroom appeal and customer engagement.
Car Detailer
Oxmoor Toyota
Louisville
05.2017 - 03.2018
- Cleaned and polished vehicles to enhance overall appearance and customer satisfaction.
- Inspected vehicles for damage and reported findings to management promptly.
Education
High School Diploma -
Ballard High School
Louisville, KY05-2017
Skills
- Product demonstrations
- Customer relationship management
- Promotional strategies
- Vehicle selection
- Financing options
- Market analysis
- Effective communication
- Attention to detail
- Customer engagement
- Demonstrations
- Sales expertise
- Public relations
- Competitive analysis
Languages
English
Full Professional
Spanish
Elementary
Timeline
Product Specialist
Grand Motorcars Kennesaw
11.2025 - Current
Product Specialist
Sports And Imports Automotive
01.2025 - 11.2025
Server/Bartender
Copelands of New Orleans
12.2023 - 01.2025
Product Specialist
Oxmoor Ford Lincoln
04.2022 - 12.2023
Product Specialist
Kia Store East
01.2020 - 03.2022
Lead Bartender/Bar Manager
Black Jockey Lounge
06.2017 - 09.2023
Car Detailer
Oxmoor Toyota
05.2017 - 03.2018
High School Diploma -
Ballard High School