Isaiah Watts
Douglasville
Summary
Innovative Marketing and Brand Manager with comprehensive experience in creating and implementing marketing strategies. Possess strong leadership skills, adept at relationship building, market research, and team management. Have made significant impacts in previous roles by increasing brand visibility, fostering customer engagement, and driving revenue growth.
Overview
6
6
years of professional experience
Work History
Marketing and Brand Manager
Chewy chew Entertainment
Atlanta
04.2020 - Current
- Developed brand strategies to enhance market presence and consumer engagement.
- Collaborated with creative teams to produce compelling marketing materials and campaigns.
- Analyzed market trends to inform product positioning and promotional efforts.
- Managed social media accounts to increase brand visibility and customer interaction.
- Led cross-functional teams to ensure alignment on marketing initiatives and goals.
- Provided guidance on branding efforts across all internal communications channels.
Customer Service Representative
RemX, McKesson Specialty
Atlanta
09.2022 - 02.2024
- Managed customer inquiries regarding specialty pharmaceutical products and services.
- Assisted clients with order placements and tracked delivery statuses efficiently.
- Collaborated with team members to enhance customer experience and resolve issues.
- Managed customer inquiries through phone and chat support channels.
- Resolved technical issues by guiding clients through troubleshooting steps.
Education
Montgomery Academy
Douglasville , GASkills
- Brand strategy
- Digital marketing
- Social media management
- Customer relationship management
- Content creation
- Cross-functional collaboration
- Market analysis
Timeline
Customer Service Representative
RemX, McKesson Specialty
09.2022 - 02.2024
Marketing and Brand Manager
Chewy chew Entertainment
04.2020 - Current
Montgomery Academy