Isaiah Willock
McDonough
Summary
Who am I? I am a great leader but I know when to follow the leader of others. I think fast and learn just as fast, with the ability to adapt to new environments or situations. Most would say that I am emotionally intelligent and understanding, a very good listener and team player. I pride myself on sticking to the rule book while still thinking outside the box and being creative. My dependability is unmatched and my work ethic is top of the line. Ultimately I am someone who prides myself on keeping the end goals at the forefront of every decision that I make.
Overview
3
3
years of professional experience
Work History
Independent Contractor
International Markets Live
07.2021 - 01.2022
- Developed marketing and branding strategies utilizing social media advertising and in-person events
- Customer acquisition and retention
- Built and managed a team of 10+ independent contractors during my time with the company
- Customer relations
- Had over 50 customers in my organization
- Generated over $50k in revenue over the span of 5 months for the company
- Learned effective leadership skills while collaborating with multiple 6, 7, and 8 figure earners.
Sales Associate
The Home Depot
03.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engaged customers, and promoted specific merchandise
- Helped customers locate products and checked the store system for merchandise at other sites
- Prepared merchandise for the sales floor by pricing or tagging
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Solved customer challenges by offering relevant products and services.
Door-to-Door Sales Representative
Boundless Energy
10.2022 - 02.2023
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Streamlined sales process through efficient planning of daily routes and strategic prioritization of leads.
- Expanded customer base through engaging prospects in meaningful conversations about their specific needs while highlighting relevant product solutions.
Ramp Agent
Delta Air Lines, Inc
11.2023 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5+ daily flights.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
Education
High School Diploma -
Roosevelt High School
Roosevelt, NY06.2020
Skills
- Excellent People Skills
- Communication Skills
- Leadership Ability
- Teamwork and Collaboration
- Public Speaking
- Critical Thinking
- Management
- Problem-Solving
- Customer Service
- Goal-Oriented
- Persuasion techniques
- Building rapport
Fitness
Fitness for me is more of a lifestyle than a hobby. It is a major part of my life and my love for it has actually driven me to pursue a career in personal training/fitness coaching. As a former athlete fitness has always been a key role in my life and the qualities that it has developed within me translate to everything I do. It has taught me discipline, structure, consistency, dedication and the importance of finding and utilizing intrinsic motivation.
Timeline
Ramp Agent
Delta Air Lines, Inc
11.2023 - Current
Door-to-Door Sales Representative
Boundless Energy
10.2022 - 02.2023
Sales Associate
The Home Depot
03.2022 - 03.2023
Independent Contractor
International Markets Live
07.2021 - 01.2022
High School Diploma -
Roosevelt High School
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