Isaiah Wright
Agency Account Manager
Decatur
Summary
With over 7 years of experience as a dynamic account manager, I have cultivated strong client relationships and consistently driven revenue growth. The track record speaks for itself, exceeding sales targets through strategic account planning and exceptional customer service. Expertise lies in identifying client needs and delivering tailored solutions that enhance satisfaction and foster long-term loyalty.
Overview
8
8
years of professional experience
2020
2020
years of post-secondary education
Work History
Agency Account Manager
Accenture Consulting/ Pinterest
06.2023 - Current
- Exceeding sales goals of over 600k per quarter
- Building and maintaining strong client relationship
- Streamlined internal processes for efficient project management, meeting deadlines and ensuring high-quality deliverables to clients.
- Managing over 150 high quality, high spending accounts proactively providing solutions to obtain revenue goal
Direct Account Manager
Accenture Consulting/ Pinterest
03.2023 - 05.2024
- Managed and grew Pinterest accounts for multiple accounts increasing followers, engagement, and traffic by 50% in a year span.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- A/B tested ad creatives and targeting creatives to improve campaigns
- Set and achieved company defined sales goals of over 300k
- Managed over 180 client account, conducting an average of 3 meetings per day to discuss optimization strategies aimed at driving revenue growth
Account Manager
CareTrack Health
09.2022 - 03.2023
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Work with dedicated client accounts to ensure open communication and ensure the client needs are met
- Plan and present reports on account progress, goals, and quarterly initiatives to share with team members Identify on-site educational opportunities with our client's staff
- Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
Regional Office Manager/ Regional Account Manager
JW Healthcare Consultants
08.2017 - 09.2022
- Run reports showing progress in HEDIS and Quality measures
- Assessed employee performance regularly providing constructive feedback enabling targeted professional growth.
- Knowledge of diverse EHR systems such as Greenway, EPIC, Practice Analytical, Eclinical works etc
- Responsible for account management of medical practices operational problems and inefficiencies
- Responsible for the attestation of quality measures at the end of each year
- Conducted monthly presentations for the CEO showing progress in measures, workflows and overall efficiency
- Conduct monthly, quarterly, and yearly in person OSHA inspections for medical offices managed by the company.
- Designed and organized product packages for presentations and sold to 12 clients.
Education
Bachelor of Science in Healthcare Management -
Clayton State University
Skills
SEO Knowledgeundefined
Personal Information
Title: ACCOUNT MANAGER
Timeline
Agency Account Manager
Accenture Consulting/ Pinterest
06.2023 - Current
Direct Account Manager
Accenture Consulting/ Pinterest
03.2023 - 05.2024
Account Manager
CareTrack Health
09.2022 - 03.2023
Regional Office Manager/ Regional Account Manager
JW Healthcare Consultants
08.2017 - 09.2022
Bachelor of Science in Healthcare Management -
Clayton State University
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