Isobel Bagley
Dallas
Summary
Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.
Overview
2
2
years of professional experience
2028
2028
years of post-secondary education
Work History
Front Desk Medical Receptionist
WellStar
Dallas
03.2025 - 12.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Greeted patients warmly and ensured a positive first impression.
- Scheduled appointments efficiently using electronic health record systems.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Collected patient co-pays and processed payments securely.
- Coordinated communication between patients and healthcare providers effectively.
- Called patients to confirm scheduled appointments and obtain additional details.
Education
Diploma - Medical Administrative
Penn Foster Career School
Scranton, PA 01.2025 - 03.2026
Paulding County
Dallas , GASkills
- Team collaboration
- Medical terminology
- Patient scheduling
- Electronic health records
- Customer service
- Appointment confirmation
- Payment processing
- Office administration
- Communication skills
- Medical billing
- Call handling
- Insurance verification
- Documentation
- HIPAA compliance
- Medical billing and coding
Timeline
Front Desk Medical Receptionist
WellStar
03.2025 - 12.2026
Diploma - Medical Administrative
Penn Foster Career School
01.2025 - 03.2026
Paulding County