Ivan Garduno
Douglasville
Summary
Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.
Overview
8
8
years of professional experience
Work History
Manager
Margaritas enterprise
Garden City
08.2017 - 08.2025
- Led daily operations to ensure efficient service and customer satisfaction.
- Managed staff scheduling to optimize workforce productivity and coverage.
- Trained new employees on company policies and operational procedures.
- Monitored staff performance and addressed issues.
- Monitored compliance with health and safety regulations in the workplace.
- Organized team meetings to communicate goals and address concerns effectively.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership during times of organizational change or crisis situations.
Skills
- Staff management
- Compliance monitoring
- Training development
- Operational leadership
- Customer satisfaction
- Effective communication
- Recruiting and interviewing
- Customer service
- Employee training
- Health compliance
- Inventory control
- Conflict resolution
- Team communication
- Effective leadership
- Problem solving
- Sales strategies
- Employee schedule management
- Shift management
- Wine history
- Point of sale (POS) system operation
- Food plating and presentation
- Reservation handling
- Team management
- Staff scheduling
- Labor and food cost control
- Complaint resolution
References
References available upon request.
Timeline
Manager
Margaritas enterprise
08.2017 - 08.2025