- Participating in fundraising events to support local charities, schools, or community projects
- Hiking
- Running
- Personal Development and Self-Improvement
Ivan Ramirez
Dalton
Summary
Dynamic Sales Associate with a proven track record at Academy Sports and Outdoors, excelling in customer service and conflict resolution. Recognized for enhancing customer satisfaction through exceptional engagement and maintaining an inviting store environment. Skilled in inventory control and adept at building lasting customer relationships, ensuring repeat business and a positive shopping experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Academy Sports and Outdoors
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Bachelor of Science - Health And Wellness
Dalton State College
Dalton, GA12-2026
High School Diploma -
Southeast Highschool
Dalton, GA05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Conflict resolution
- Inventory control
Accomplishments
- Project Development - Collaborated with a team of six in the development of a remodel.
- Awarded “Employee of the Month” in '24,'25.
- Supervised and led a team of five staff members For Store holidays such, as Black Friday and Christmas
Certification
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
Interests
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Academy Sports and Outdoors
11.2023 - Current
Bachelor of Science - Health And Wellness
Dalton State College
High School Diploma -
Southeast Highschool
Similar Profiles
Raychell RogersRaychell Rogers
Footwear Associate at Academy Sports and OutdoorsFootwear Associate at Academy Sports and Outdoors
Mallory WallaceMallory Wallace
Sales Team Member Apparel at Academy Sports and OutdoorsSales Team Member Apparel at Academy Sports and Outdoors
Ayden LoaizaAyden Loaiza
Academy Sports and Outdoors Apparel Associate at Academy Sports and OutdoorsAcademy Sports and Outdoors Apparel Associate at Academy Sports and Outdoors
Scarlet MartínezScarlet Martínez
Warehouse Forklift Operator at Samsung SDSWarehouse Forklift Operator at Samsung SDS
Miguel FrancoMiguel Franco
General Maintenance Worker at Engineered FloorsGeneral Maintenance Worker at Engineered Floors