Ivy Bryant
Waycross
Summary
Detail-oriented professional with extensive experience in financial aid administration and customer service. Successful in coordinating outreach efforts to educate students on financial aid options and assisting with application processes. Proven ability to communicate effectively and maintain compliance with financial aid regulations.
Overview
12
12
years of professional experience
Work History
Financial Aid Assistant
Pro Verification LLC
Waycross
09.2022 - Current
- Guided students through financial aid applications and documentation, ensuring completeness and compliance with requirements.
- Reviewed and processed financial aid packages for accuracy and compliance, facilitating timely disbursement of funds.
- Coordinated outreach efforts to educate students on financial aid options, increasing awareness and accessibility.
- Communicated with students regarding eligibility and award information.
- Guided high school students in developing effective study plans for SAT/ACT preparation.
Licensed Health Insurance Agent
Health Haven
11.2019 - 09.2022
- Guided clients in selecting health insurance plans tailored to their needs and preferences.
- Informed clients about policy benefits and coverage options to enhance their understanding and satisfaction.
- Conducted thorough needs assessments to determine client eligibility.
- Processed applications while ensuring accuracy in client records to support seamless policy management.
Sales Manager
Macy's
09.2014 - 11.2019
- Cultivated relationships with key clients, enhancing repeat business and customer loyalty.
- Developed and led training for sales staff on effective selling techniques, improving team performance.
- Hired and trained new employees.
- Managed daily operations to ensure adherence to company policies and procedures.
- Managed inventory levels to ensure optimal stock availability for customers.
- Monitored inventory levels and organized additional merchandise in stockroom.
Education
Associate Degree - Business Management
Herzing University
Winter Park, FL04-2026
Skills
- Financial aid administration
- Budget management
- Customer service
- Organizational abilities
- Attention to detail
- Training and mentoring
- Leadership skills
References
References upon request
Timeline
Financial Aid Assistant
Pro Verification LLC
09.2022 - Current
Licensed Health Insurance Agent
Health Haven
11.2019 - 09.2022
Sales Manager
Macy's
09.2014 - 11.2019
Associate Degree - Business Management
Herzing University