Ivy Bui
Oakwood
Summary
Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.
Overview
8
8
years of professional experience
Work History
Server/Key Holder/Bartender
TEXAS ROADHOUSE
Taylors
08.2021 - Current
- Supervised bank deposits and security procedures to support store opening and closing.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Partnered with store leadership team to learn and understand management processes and reports.
- Maintained store and maintained appearance.
- Performed store opening and closing tasks to comply with preset store operations guidelines.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Barista
DUNKIN DONUTS
Oakwood
11.2019 - 07.2020
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Cleaned and sanitized work areas, utensils and equipment.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Greeted over 80 or more customers daily, answered questions and recommended drinks and pastries.
- Ordered, received and stocked supplies and retail products.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
Cashier
FIVE BELOW INC.
Gainesville
07.2017 - 12.2018
- Assisted with purchases, locating items and signing up for rewards programs.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Resolved issues with cash registers, card scanners and printers.
- Inspected items for damage and obtained replacements for customers.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Phlebotomy (CPT)
Georgia Medical Institute
GA 07.2025 - 09.2025
HIGH SCHOOL DIPLOMA -
West Hall High School
Oakwood, GABUSINESS -
Lanier Technical College
Oakwood, GASkills
- Merchandise restocking
- Cash drawer balancing
- Scanner operations
- Customer seating
- Customer assistance
- Liquor regulations and compliance
- ID verification
- Loss prevention
- Effective customer upselling
- Venipuncture
- Specimen handling
- Lab equipment operation
- Infection control
- Attention to detail
- Effective communication
- Multi-sample collection
- Venipuncture and capillary puncture
Timeline
Phlebotomy (CPT)
Georgia Medical Institute
07.2025 - 09.2025
Server/Key Holder/Bartender
TEXAS ROADHOUSE
08.2021 - Current
Barista
DUNKIN DONUTS
11.2019 - 07.2020
Cashier
FIVE BELOW INC.
07.2017 - 12.2018
HIGH SCHOOL DIPLOMA -
West Hall High School
BUSINESS -
Lanier Technical College