Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iyeshah Robinson

Lithonia

Summary

Dedicated employee known for high work ethic, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

14
14
years of professional experience
7
7
years of post-secondary education

Work History

Universal Banker

Trusit
Decatur
06.2022 - Current
  • Assisted customers with account inquiries and transaction processing.
  • Educate clients on banking products and services available at Trusit.
  • Processed loan applications and conducted financial assessments for clients.

Customer Service Staff Member

Publix
Decatur
05.2016 - Current
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Cashier

Publix
Lithonia
01.2012 - 05.2016
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.

Volunteer

New Century Hospice
01.2014 - 05.2014
  • Volunteered to help with special events and programs by checking in participants and giving directions.
  • Sat with patients and put together activities to complete.
  • Engaged with others successfully using strong verbal and written communication skills.

Education

Certification - EMT Professions

Georgia Piedmont Technical College
Clarkston, GA
01.2022 - 05.2022

Bachelor of Science - Health Sciences

Clayton State University
Morrow, GA
01.2014 - 05.2020

Skills

  • Customer relations
  • Adaptive team player
  • Problem-solving abilities
  • Technologically savvy
  • Organizational standards

Timeline

Universal Banker

Trusit
06.2022 - Current

Certification - EMT Professions

Georgia Piedmont Technical College
01.2022 - 05.2022

Customer Service Staff Member

Publix
05.2016 - Current

Volunteer

New Century Hospice
01.2014 - 05.2014

Bachelor of Science - Health Sciences

Clayton State University
01.2014 - 05.2020

Cashier

Publix
01.2012 - 05.2016
Iyeshah Robinson