- Nursing
- Childhood Care
- Cooking
- Camping
- Drawing and Painting
- Baking
- Animal Care
- Swimming
- Crafting and DIY Projects
Izabella Gehl
Martinez
Summary
Dynamic and results-oriented professional with a proven track record at Secondhand Curves, where I exceeded sales targets through exceptional upselling strategies and customer engagement. Skilled in both cash handling and building meaningful customer relationships, I consistently ensured satisfaction and safety, contributing to a positive shopping environment. Excel in creative display organization and adept at resolving complaints, underscoring my goal-oriented and customer-focused approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retailer
Secondhand Curves
08.2021 - 09.2024
- Contributed to a safe shopping environment by enforcing safety regulations consistently throughout the store premises.
- Exceeded sales targets through effective upselling techniques and product knowledge sharing with customers.
- Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
- Conducted regular store audits to maintain cleanliness, organization, and compliance with company standards.
- Resolved customer complaints professionally, ensuring their satisfaction while maintaining company guidelines.
- Resolved customer complaints in professional and timely manner.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Lake Park High School
Roselle, IL05-2024
Skills
- Upselling strategies
- Goal-oriented mindset
- Customer service
- Creativity and innovation
- Store operations
- Relationship building
- Inventory counts
- Customer engagement
- Financial transactions
- Friendly and helpful
- Team cooperation
- Cash handling
- Safety and cleanliness standards
- Customer assistance
- Reliable and responsible
- Honest and dependable
- Staff support
- Creative thinking
- Sales and promotions
- Engaging with diverse customers
- Excellent written and verbal communication
- Store opening and closing
- Organization
- Positive customer engagement
- Strong communication and interpersonal skills
- Inventory and stocking
- Ability to lift 40 pounds
- Payment processing
- Security practices
- Cash register operation
- Sales floor organization
- Flexible hours
- Dressing room assistance
- Cleaning and sanitizing
- Multitasking Abilities
- Active listening
- Task prioritization
Certification
CPR
SIDS
SBS
Interests
Timeline
Retailer
Secondhand Curves
08.2021 - 09.2024
High School Diploma -
Lake Park High School
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