Izabelle Williams
Yatesville
Summary
High-energy employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Shift Lead
Planet Fitness Gym
09.2021 - Current
- Completed store opening and closing procedures.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Completed credit card transactions accurately using POS software.
Education
High School Diploma -
Lamar County High School
Barnesville, GA05.2021
Skills
- Collaborative Environments
- Customer Care
- Equipment Efficiency
- POS Transactions
- Equipment Demonstration
- Rule Enforcement
- Guest Satisfaction
- General Housekeeping
- Team Contribution
- Effective Listening and Communication
Timeline
Shift Lead
Planet Fitness Gym
09.2021 - Current
High School Diploma -
Lamar County High School
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