Izabely Macedo
Kennesaw
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
3
3
years of professional experience
Work History
Apartment Leasing Agent
Greystar Property Management
11.2023 - Current
- Increased client satisfaction by promptly addressing inquiries and providing knowledgeable leasing information.
- Streamlined the application process for prospective tenants, resulting in faster lease signings.
- Screened prospective tenants using background checks and credit reports, minimizing risk for property owners.
- Conducted thorough market research to stay current on local trends and pricing strategies.
- Maintained detailed records of all transactions, ensuring accurate documentation and timely followups.
Assistant Manager
From Scratch Renovation
05.2021 - 12.2023
- managed various amount of scheduling per day.
- checked in with clients to meet their needs
- Making contracts based on clients agreements
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Education
BBA - Construction Management
Kennesaw State University
Kennesaw, GA05.2025
Skills
- Performance Tracking and Evaluations
- Scheduling and Coordinating
- Project Proposals
- Administration and Reporting
- Managing Multiple Priorities
- Cash Deposits and Receipts
- Answering Customer Questions
Languages
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
French
Full Professional
English
Native or Bilingual
Timeline
Apartment Leasing Agent
Greystar Property Management
11.2023 - Current
Assistant Manager
From Scratch Renovation
05.2021 - 12.2023
BBA - Construction Management
Kennesaw State University
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