J Bailey
Macon
Summary
Results-oriented Corporate Sales Manager with expertise in sales strategy, customer relationship management, and team training. Skilled in inventory management and enhancing team performance, with a strong focus on maximizing customer satisfaction. Proven ability to develop effective sales plans and cultivate relationships with key clients, driving revenue growth and addressing complex business challenges.
Overview
30
30
years of professional experience
Work History
Corporate Sales Manager
Lowes Home Improvement Warehouse
Milledgeville
01.2023 - Current
- Managed customer relationships to drive loyalty and repeat business.
- Developed sales strategies to increase product knowledge among team members.
- Coordinated training sessions for staff on new product features and benefits.
- Oversaw inventory management to ensure adequate stock levels for sales events.
Store Manager
Lowe's
Milledgeville
01.1997 - Current
- Oversaw daily store operations while upholding high customer service standards.
- Trained and supervised team members to improve service delivery and achieve operational goals.
- Established customer service standards and monitored staff compliance.
- Resolved customer issues promptly to maintain satisfaction and loyalty.
- Resolved customer complaints in a timely manner.
- Developed staff schedules to align with peak customer demand periods.
- Created weekly work schedules for store personnel.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Implemented effective inventory management practices for optimal stock control.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Conducted regular store audits to verify adherence to safety standards and reduce risks.
- Coordinated promotional events to increase customer engagement and boost sales.
- Recruited and trained new employees to ensure operational efficiency.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Prepared monthly reports on sales figures, expenses, profits.
- Maintained accurate records of employee performance reviews.
Education
High School Diploma -
Dougherty Comprehensive
Albany GA01-1997
Skills
- Sales planning
- Customer relationship management
- Sales team development
- Sales inventory oversight
- Data analysis
- Market research
Timeline
Corporate Sales Manager
Lowes Home Improvement Warehouse
01.2023 - Current
Store Manager
Lowe's
01.1997 - Current
High School Diploma -
Dougherty Comprehensive