Dedicated and resilient Probation Officer Support Specialist bringing 4 years of Criminal Justice experience with advanced leadership skills and knowledge of federal system processes. Communicates effectively with others and helps motivate individuals to make positive life changes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Probation Officer Support Specialist
The United States District Court Probation Office
02.2023 - Current
Assist probation/pretrial services officers in compiling criminal histories/profiles, running record checks through local and national databases and files, conducting inquiries with collateral agencies, collecting verifiable and supportable documentation, and performing similar activities. Enter data and information into the office’s computerized database system
Provide specialized technical and administrative support to probation/pretrial services officers in a wide range of areas, including assisting with conducting investigations, compiling criminal histories, coordinating with collateral agencies, and performing similar duties under the guidance of a probation/pretrial services officer.
Greet visitors/callers in person and by telephone, answer routine questions, and direct visitors/callers to the appropriate person or department. Route all duty calls and e-mails to duty officers and keep a tally of calls per duty officer. Instruct those reporting for supervision or investigation on procedures for completing appropriate forms and authorizations.
I currently support (6) Court Investigative officers
Disclosing final presentence reports not only to the Court, but the attorneys of records as well.
After sentencing I am responsible for entering the sentence, special conditions, and verifying the Judgement has all the correct sentencing information.
Upon receipt of the signed Statement of Reason (SOR) back from the Court, I am responsible for submitting documents through Capture which allows the United States Marshal Service (USMS) to process the case for Bureau of Prisons (BOP) designation.
Submitting documents to the United States Sentencing Commission (USSC) for each sentence entered.
Freight Logistics Dispatcher
N & S Global Dispatching
01.2021 - Current
Planning predetermined routes and accommodating route changes as needed
Preparing dispatch documents, as well as generating freight bills and invoices
Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times
Keeping track of transportation regulations and laws to ensure that truck drivers comply
Reviewing drivers' logs, including dispatched calls and arrival times
Monitoring shipping conditions such as weather forecasts to ensure safe transport
Coordinating with shipping companies to arrange pickup and delivery of cargo
Conduct research to support complete crime reporting information & provide service to local, state, & federal agencies & the general public by means & communication
FIBRS/NIBRS transition from summary to incident based uniform crime reporting
FCIC/NCIC Certified
Collect statistics on crimes that are known to law enforcement
Florida Uniform Arrest Affidavit implementation
Collect accurate summary crime data that meet the minimum requirements of the National UCR Program from all law enforcement agencies in the state;
Maintain agency crime statistics in a statewide database and provide a barometer of the number of index crimes that occur, determine crime and clearance rates, and ascertain how often crime occurs;
Publish Semi-Annual and Annual reports to inform the FDLE Commissioner, Florida Governor, Florida
Legislature, other government officials, and the public, of the types, magnitude, and trends of crimes in
Florida;
CJIS Annual Training Symposium UCR user group meetings
Screen Printer Management
Prints on us LLC
06.2017 - 05.2020
Managed day-to-day business operations and made strategic decisions
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
Supervised a weekly schedule of projects and anticipated the timelines for specific milestones and completion
Developed reputation as an efficient service provider with high levels of accuracy
Communicated with vendors regarding backorder availability, future inventory and special orders.
Document Technician
United States Probation Office Western District of Oklahoma
12.2014 - 03.2018
Trained new hires on how to do my job as a document technician
Assist officers in preparing collateral, presentence, post sentence reports.
Contact various local law enforcement and regulatory agencies to collect and record information for both presentence and investigation and collateral investigation reports
This position required me to be able to make difficult decisions on my own
Conduct law enforcement and other record checks via various automated systems
I spoke with my manager weekly or bi weekly if needed
My constant day to day work consisted of me planning, organizing, and scheduling work based on importance and need
Sort, classify, prepare and scan records into an automated database
Retrieve information from various files and databases
Demonstrate communication and organizational skills
Worked directly with United State Probation Officers to achieve results for court documents and deadlines.
Student Intern
United States Probation Office WD/OK
06.2015 - 08.2015
Use of electronic databases, such as Westlaw and Lexis
Seek information from organizations and others by telephone and written correspondence
Investigate an offender's employment, sources of income, etc
Maintain case file information
Prepare non-court-related reports
Attended Court proceedings with an officer
Assist Senior Probation Officers with special projects.
Education
Masters of Science - Criminology
Oklahoma City University
Edmond, OK
Bachelors of Science - Forensic Science
University of Central Oklahoma
Edmond, OK
Bachelors of Arts - Criminal Justice
University of Central Oklahoma
Edmond, OK
Associate of Science - Criminal Justice
Atlanta Metropolitan State College
Atlanta, GA
Skills
Criminal Justice Information Systems (CJIS) experience
Friendly, positive attitude
Teamwork and collaboration
Attention to detail
Flexible and adaptable
Dependable and responsible
Criminal Justice Analytics Bureau experience
Microsoft Certifications
Ability to monitor criminal justice information
Knowledge of the methods of data collection;
Ability to deal with the public in a tactful, courteous and effective manner
Ability to work independently by planning, organizing and coordinating work assignments
Ability to solve practical problems
Ability to read and interpret law enforcement data
Ability to collect, evaluate and analyze data
Verbal communication
Certification
ATLAS Training - February 2023
NCIC/FCIC, Florida Department of Law Enforcement - 2020-2021
Timeline
Probation Officer Support Specialist
The United States District Court Probation Office
02.2023 - Current
Freight Logistics Dispatcher
N & S Global Dispatching
01.2021 - Current
Criminal Justice Information Analyst II
Florida Department of Law Enforcement
02.2020 - 01.2021
Screen Printer Management
Prints on us LLC
06.2017 - 05.2020
Student Intern
United States Probation Office WD/OK
06.2015 - 08.2015
Document Technician
United States Probation Office Western District of Oklahoma
United States Probation Officer at United States Probation Office / Western ArkansasUnited States Probation Officer at United States Probation Office / Western Arkansas