Summary
Overview
Work History
Education
Skills
Timeline
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Jace Cleveland

Villa Rica

Summary

Highly motivated and results-oriented professional with extensive experience in customer service, operations, and sales across diverse sectors. Proven track record of exceeding sales targets, and driving business growth through effective relationship building. Recognized for a strong work ethic and adaptability in fast-paced environments. Seeking an opportunity in recruitment where I can leverage my expertise in relationship building, consultative selling, and client retention to identify and secure top talent.

Overview

11
11
years of professional experience

Work History

Service Technician

Northwest Exterminating
05.2019 - Current
  • Ranked consistently in Top 10 company-wide for secondary sales across six-state region.
  • Generated over $200,000 in secondary service sales, driving significant company growth.
  • Established strong client relationships, enhancing customer retention and creating upselling opportunities.
  • Conducted inspections, diagnosed issues, and delivered customized service plans with consultative approach.

Contractor Support Representative

Dealers Supply Company
07.2016 - 05.2019
  • Served as key liaison between company and contractors, ensuring timely order fulfillment and support.
  • Developed lasting customer relationships through fast, reliable service.
  • Resolved client issues to enhance contractor satisfaction and drive repeat business.

Assistant Manager

QuikTrip
09.2014 - 07.2016
  • Supervised daily store operations, ensuring high service standards and operational efficiency.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Trained and led team members to enhance customer engagement and uphold safety protocols.
  • Managed inventory, sales, and scheduling with meticulous attention to detail and accountability.

Education

Diploma -

Villa Rica High School
Villa Rica, GA
05-2013

Skills

  • Time management
  • Effective communication
  • Client retention
  • Self-motivation
  • Team leadership
  • Goal orientation
  • Adaptability
  • Coachable attitude
  • Critical thinking
  • Strong work ethic
  • Reliability
  • Customer relationship management

Timeline

Service Technician

Northwest Exterminating
05.2019 - Current

Contractor Support Representative

Dealers Supply Company
07.2016 - 05.2019

Assistant Manager

QuikTrip
09.2014 - 07.2016

Diploma -

Villa Rica High School

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Jace Cleveland