Jacey Koch
Rome
Summary
Professional in quality assurance with strong skills in inspection, testing, and process optimization. Known for ensuring standards compliance and improving product consistency through collaboration and adaptability. Possess keen attention to detail, excellent problem-solving abilities, and commitment to team success. Reliable and flexible, consistently delivering high-quality results amidst changing requirements.
Overview
11
11
years of professional experience
Work History
Quality Control Inspector
Suhner Manufacturing
Rome, GA
10.2023 - Current
- Inspected finished products for adherence to quality standards and specifications.
- Conducted regular audits of production processes to ensure compliance with industry regulations.
- Collaborated with cross-functional teams to identify and resolve quality issues effectively.
- Trained new staff on quality control procedures and best practices for accuracy.
Tile Cutter
Shaw Industries
Cartersville, GA
09.2021 - 03.2023
- Maintained clean and neat work areas to maximize productivity.
- Performed physical and visual quality control inspections at different stages in process to quickly identify issues.
- Operated equipment methodically to meet quality standards.
- Helped maintain efficient flow of supplies and finished products by supporting shipping and receiving departments.
Asset Protection Customer Host
Walmart
Rome, GA
01.2020 - 09.2021
- Produced well-written reports detailing shoplifting and attempted theft.
- Maintained safety and security of premises, visitors and employees.
- Detained shoplifters and contacted local law enforcement for immediate assistance.
- Partnered with store managers on basis to conduct loss investigations.
- Controlled reduction of loss inventory by protecting company assets.
Assistant Manager
Dollar Tree
Rome, GA
08.2018 - 12.2019
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Waitress
IHOP
Rome, GA
04.2016 - 09.2016
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Greeted customers, answered questions and recommended specials to increase profits.
Cashier
Big Lots
Rome, GA
06.2015 - 02.2016
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Armuchee High School
Rome, GA04.2015
Skills
- Defective Material Identification
- Attention to Detail
- Sales Techniques
- Technical Proficiency
- Hiring and Training
- Teamwork and Collaboration
- High-Volume Dining
- Menu Memorization
Education and Training
other
Timeline
Quality Control Inspector
Suhner Manufacturing
10.2023 - Current
Tile Cutter
Shaw Industries
09.2021 - 03.2023
Asset Protection Customer Host
Walmart
01.2020 - 09.2021
Assistant Manager
Dollar Tree
08.2018 - 12.2019
Waitress
IHOP
04.2016 - 09.2016
Cashier
Big Lots
06.2015 - 02.2016
Armuchee High School