Jack Slonaker
Woodstock
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
9
9
years of professional experience
Work History
Operations Manager
ATOM Logistics
6020 Shiloh Road, Alpharetta GA 30189
06.2023 - Current
- Streamlined operational processes to enhance delivery associate efficiency
- Mentored team members to foster professional development and improve overall performance.
- Managed vendor relationships to negotiate contracts and improve service delivery standards.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and monitored key performance indicators to assess operational effectiveness.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Fleet Manager
Atom Logistics
Alpharetta, GA
06.2023 - Current
- Oversaw fleet operations, ensuring timely delivery and adherence to safety protocols.
- Implemented cost-control measures, optimizing fuel usage and maintenance schedules.
- Coordinated vehicle procurement and disposal, managing lifecycle costs effectively.
- Established vendor relationships, negotiating contracts to reduce operational expenses.
- Directed maintenance processes, ensuring vehicles met safety standards and minimizing downtime.
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
Lead Dispatcher
Atom Logistics
Alpharetta, GA
06.2023 - Current
- Oversaw a team of dispatchers, providing training and support to enhance performance and efficiency.
- Coordinated daily dispatch operations to ensure timely deliveries and optimal route planning.
- Supported delivery associates in resolving on-road challenges.
- Led crisis management efforts during unexpected delays, maintaining service quality and customer satisfaction.
Amazon Driver
Atom Logistics
Alpharetta, GA
06.2023 - Current
- Safely drive delivery van out to multiple service areas and deliver packages to customers homes and businesses.
- Knowledgeable of multiple areas including Woodstock, Marietta, Acworth, Canton, Holly Springs, and Dawsonville
Doordash Driver
DoorDash
Woodstock, GA
03.2020 - 06.2023
- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Navigated assigned routes utilizing GPS technology for optimal delivery efficiency.
Tech Consultant
Target
Marietta, GA
10.2021 - 07.2022
- Cleaned and organized sales floor in accordance with company merchandising standards.
- Assisted with weekly and monthly inventory audits to support store accuracy.
- Set up promotional displays and signage to increase sales.
- Located merchandise on racks or shelves and delivered to customers.
- Assisted loss prevention in monitoring shopper behavior and reporting potential theft.
- Greeted customers and engaged in conversation to assess needs.
- Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items.
- Explained products and services to help customers make informed decisions.
- Delivered exceptional customer service to guests.
- Adhered to visual standards for proper product placement within planograms.
- Leveraged product knowledge to demonstrate features and benefits.
- Arranged and display merchandise to promote sales.
- Recommended, select and help locate and obtained merchandise based on customer needs and desires.
Assistant Kitchen Manager
Anchor Bar
Kennesaw, GA
06.2020 - 05.2021
- Coordinated kitchen workflow to optimize supply usage and preparation time.
- Supervised daily kitchen operations to ensure compliance with health and safety standards.
- Trained new staff on food preparation techniques and kitchen equipment usage.
- Cooked food by tasting and smelling it to ensure palatability and flavor conformity.
- Scheduled and received deliveries and verified goods received against paperwork.
- Investigated and resolved complaints regarding food quality and service.
Line Cook
Tin Lizzies
Marietta, GA
07.2017 - 03.2020
- Measured ingredients for recipes and portioned servings.
- Sliced and weighed meats to maintain portion control standards.
- Prepared sauces and garnishes to add flavor to dishes.
- Prepared and sold food that met food quality indicators.
- Opened or closed kitchen as dictated by department scheduling.
- Stored and organized ingredients into fridges and bins.
- Memorized restaurant recipes to accurately and quickly prepare dishes.
- Maintained favorable working relationships with team members, promoting productive kitchen environment.
- Trained newly hired line workers regarding store recipes and policies.
- Adhered to dress code and hygiene guidelines to promote food safety and sanitation.
- Utilized grills, fryers and ovens to heat food to appropriate serving temperatures.
- Stocked and maintained prep stations to reduce wait times and shortages.
Education
Certificate - Computer Programming
MIT XPRO
Remote06.2023
Skills
- Problem-solving
- Team leadership
- Customer service
- Operations management
- Time Management
- Shipping and Receiving
- Meeting Sales Goals
- Food Safety Standards Sanitation Standards Compliance
- Kitchen Management Experience
- Loss Prevention
- Restaurant Management
- Cooking
- Delivery driver experience (4 years)
- Truck driving (3 years)
- Customer service (7 years)
Timeline
Operations Manager
ATOM Logistics
06.2023 - Current
Fleet Manager
Atom Logistics
06.2023 - Current
Lead Dispatcher
Atom Logistics
06.2023 - Current
Amazon Driver
Atom Logistics
06.2023 - Current
Tech Consultant
Target
10.2021 - 07.2022
Assistant Kitchen Manager
Anchor Bar
06.2020 - 05.2021
Doordash Driver
DoorDash
03.2020 - 06.2023
Line Cook
Tin Lizzies
07.2017 - 03.2020
Certificate - Computer Programming
MIT XPRO