Summary
Overview
Work History
Education
Skills
Timeline
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Jack Woods

Ballground

Summary

Experienced Operations Manager with a proven track record of implementing effective strategies to streamline processes, increase productivity, and optimize workflow efficiency. I have an extensive background in safety first and leading by example. Skilled in overseeing day-to-day operations, managing staff, and ensuring all tasks are completed on time. Adept at identifying areas for improvement and implementing solutions to drive continuous improvement. Strong leadership abilities, excellent communication skills, and a results-driven approach to achieving operational excellence. Looking to leverage my expertise to contribute to a dynamic organization's success.

Overview

28
28
years of professional experience

Work History

R O U T E S A L E S - WA R E H O U S E L E A D MA N

Mayfield Dairy Farms
07.1996 - 08.2024
  • Work alongside and support warehouse team by receiving, inventorying, order picking, fork lifting, managing warehouse stock
  • Frontline customer service for company
  • Account management
  • Driver representative on accident committee

Operations Manager

Restaurant Technologies
06.2023 - 07.2024
  • Oversee two different teams of 20+ employees, and a fleet of 14 vehicles, providing mentorship and guidance to drive team performance.
  • Oversee the assigned team tasks and verify they are completed on a daily basis.
  • Ensure employees are compliant with safety training and have a firm understanding of the lessons.
  • Experienced in Verizon connect and Samsara ELDs, monitoring daily events, HOS compliance, and coaching as needed.
  • Perform weekly huddle meetings to discuss safety topics, KPIs and learn the needs of the team.
  • Provide proper PPE and ensure it is being used on a daily basis.
  • Confirm all vehicles are maintained and are kept on a PM schedule.
  • Verify all necessary paperwork is in place for vehicles to be in compliance (registration, IFTA, annual inspections, insurance).
  • Conduct regular performance evaluations and provided constructive feedback to improve employee productivity
  • I have maintained a CDL for 26 years with an impeccable safety record.

MA S T E R D E L I V E R Y S E R V I C E D R I V E R

Restaurant Technologies
01.2018 - 06.2022
  • Frontline customer service for company
  • Troubleshoot and problem solve issues in the field
  • Deliver product safely and on time
  • Follow HACCP and safety regulations
  • Focus committee member

R O U T E S A L E S - WA R E H O U S E L E A D MA N

Mayfield Dairy Farms
09.2009 - 12.2018
  • Work alongside and support warehouse team by receiving, inventorying, order picking, fork lifting, managing warehouse stock
  • Frontline customer service for company
  • Account management
  •  Saftey commitee member as Driver representative for 5 years

MA I L C A R R I E R

USPS United Sates Postal Service
03.2006 - 09.2009
  • Delivered mail accurately and efficiently
  • Delivered and picked up bulk mail and packages
  • Safety Captain

Education

Studied Occupational Safety & Health

Columbia Southern University
Online
10-2011

Skills

  • Fleet Maintance Scheduling
  • Schedule Management
  • Microsoft Office
  • CDL License
  • HACCP Certified
  • Forklift Certified
  • Team Compliance for HOS
  • New Hire Onboarding

Timeline

Operations Manager

Restaurant Technologies
06.2023 - 07.2024

MA S T E R D E L I V E R Y S E R V I C E D R I V E R

Restaurant Technologies
01.2018 - 06.2022

R O U T E S A L E S - WA R E H O U S E L E A D MA N

Mayfield Dairy Farms
09.2009 - 12.2018

MA I L C A R R I E R

USPS United Sates Postal Service
03.2006 - 09.2009

R O U T E S A L E S - WA R E H O U S E L E A D MA N

Mayfield Dairy Farms
07.1996 - 08.2024

Studied Occupational Safety & Health

Columbia Southern University

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Jack Woods