Jackson Gunnells
Lawrenceville
Summary
Dynamic and adaptable professional with extensive experience in customer service. Proven ability to handle cash transactions accurately while maintaining attention to detail. Recognized for effective communication and teamwork, consistently enhancing customer satisfaction and operational efficiency. Committed to integrity and punctuality in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Cashier
Kroger
Johns Creek
08.2024 - Current
- Operated cash registers, managed gift card transactions, and handled cash effectively.
- Assisted customers in navigating store layout and utilizing Kroger App features.
- Guided customers in selecting suitable items based on needs and budget constraints.
- Maintained stamina to work extended hours while standing at the checkout register.
- Collaborated closely with Courtesy Clerks to provide rapid service during check-out.
Retail Sales
Krispy Kreme
Buford
08.2023 - 08.2024
- Operated cash registers, gift cards, and cash handling efficiently.
- Adapted to various roles including front counter, drive-thru, and back-end support as needed.
- Maintained full display case to enhance customer appeal.
- Boxed and packaged crates of donuts for distribution to external retailers.
- Managed drive-thru operations by processing orders, preparing items, and delivering to customers.
Team Member
Jersey Mike's Subs
Lawrenceville-Suwanee Road
04.2023 - 07.2023
- Welcomed customers into the store
- Worked with cash registers, gift cards, and cash
- Took guests' orders quickly and calmly to make sure their experience was as quick and enjoyable as possible
- Stocked chips and drinks when needed
- Worked with a grill and knives to cook and cut items needed for specific subs
- Maintained a clean workspace and made sure every area of the store was clean before leaving
Back of House Worker
Chick-Fil-A
Lawrenceville-Suwanee
05.2022 - 01.2023
- Ensured safe operation of fryers, hot appliances, and raw meats in kitchen settings.
- Acquired knowledge of food safety measures for proper temperature and storage management.
- Facilitated teamwork to enhance product flow continuity through clear communication.
- Executed closing duties on certain days, contributing to end-of-day processes.
- Handled heavy lifting and sustained physical activity throughout shifts.
Front of House Worker
City Barbecue
Johns Creek
11.2021 - 04.2022
- Took orders for customers using a cash register and worked frequently with cash
- Helped make sure store was fully stocked for the day before opening
- Put together side items for orders and put together orders for customers
- Sent out orders to customers
- Greeted customers with an inviting tone and made sure all their needs were attended to
Volunteer Worker
Samaritan's Purse
Doraville
12.2020 - 12.2021
- Collaborated with team to assemble shoeboxes filled with Christmas toys.
- Distributed packages of Christmas toys to children in underprivileged communities and developing nations.
- Adapted to various roles within supply chain, ensuring efficient workflow and support.
Education
Bachelor of Science - Neuroscience
Georgia State University
Atlanta, Georgia05-2028
High School Diploma -
Collins Hill High School
Suwanee, Georgia05.2024
Skills
- Team collaboration
- Technology proficiency
- Quick learning
- Adaptability
- Problem-solving
- Attention to detail
- Multitasking
- Effective communication
- Integrity
- Punctuality
- Customer service
- Cash handling
- Records maintenance
- Basic math
Awards
- Citizenship award
- A/B Honor Roll
Languages
English
Timeline
Cashier
Kroger
08.2024 - Current
Retail Sales
Krispy Kreme
08.2023 - 08.2024
Team Member
Jersey Mike's Subs
04.2023 - 07.2023
Back of House Worker
Chick-Fil-A
05.2022 - 01.2023
Front of House Worker
City Barbecue
11.2021 - 04.2022
Volunteer Worker
Samaritan's Purse
12.2020 - 12.2021
Bachelor of Science - Neuroscience
Georgia State University
High School Diploma -
Collins Hill High School