VICTORIA HALL
Farburn,GA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Jireh Counseling And Consulting Services INC
07.2015 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
CORRECTIONS SERGEANT
MARION/WALTHALL CORRECTIONAL FACILITY
04.2007 - 06.2011
- Coordinated transportation arrangements for inmates attending offsite appointments or transferring to other facilities.
- Promoted inmate accountability through regular inspections of living quarters and personal belongings.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Prevented potential security breaches by routinely inspecting perimeter fencing, gates, doors, windows, walls, ceilings, roofs, locks, alarms systems, lighting fixtures in the facility.
- Reduced instances of inmate conflict by developing and enforcing strict disciplinary policies.
- Improved staff performance through consistent training, evaluations, and constructive feedback.
- Participated in ongoing professional development to stay current with best practices and emerging trends in corrections.
- Conducted investigations into alleged staff misconduct ensuring fair treatment while upholding high ethical standards.
- Ensured proper documentation of incidents, maintaining accurate records for further analysis or legal proceedings.
CASHIER
PIGGY/WIGGLY FOOD GIANT
02.2004 - 02.2006
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
MEDICAL RECORDS CLERK
FORREST GENERAL HOSPITAL
01.2001 - 05.2001
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained patient confidence by keeping patient records information confidential.
- Supported medical staff by providing organized and accurate medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Streamlined medical record retrieval by implementing an efficient filing system.
- Input data into computer programs and filing systems.
- Verified accuracy of patient information in medical records.
MEDICAL RECORDS CLERK
MARION GENERAL HOSPITAL
06.1999 - 12.1999
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Input data into computer programs and filing systems.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Verified accuracy of patient information in medical records.
- Sorted and distributed incoming and outgoing medical records.
Education
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Strong Problem Solver
- Professional Communication
- Scheduling and calendar management
- Meticulous attention to detail
- Multi-Line Phone Systems
- Confidential Document Control
References
REFERENCES UPON REQUEST
Timeline
Administrative Assistant
Jireh Counseling And Consulting Services INC
07.2015 - Current
CORRECTIONS SERGEANT
MARION/WALTHALL CORRECTIONAL FACILITY
04.2007 - 06.2011
CASHIER
PIGGY/WIGGLY FOOD GIANT
02.2004 - 02.2006
MEDICAL RECORDS CLERK
FORREST GENERAL HOSPITAL
01.2001 - 05.2001
MEDICAL RECORDS CLERK
MARION GENERAL HOSPITAL
06.1999 - 12.1999
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