Customer Service Cashier
Spiced Right
Milton
07.2024 - 12.2024
- i worked as a cashier and learned many people skills. i also learned how to cook
- Processed credit card transactions accurately and efficiently.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Verified that all coupons were valid prior to processing them into the system.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Provided excellent customer service by helping customers locate items they were looking for.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Balanced cash drawers at the end of each shift.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Maintained accurate records of transactions using the point-of-sale system.
- Resolved customer complaints in a professional manner.
- Complied with all health and safety regulations while performing job duties.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Greeted customers and responded to informational requests.
- Maintained cleanliness and presentation of stock room and production floor.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Recommended, selected, located, and obtained products to meet customer needs.
- Addressed customer questions and concerns regarding products and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Informed customers of in-store promotions or pricing specials.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly and responded to questions.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Scanned items and checked pricing on cash register for accuracy.
- Answered customers' questions and provided information on store procedures or policies.
- Answered phone calls to assist customers with questions and orders.
- Offered customers carry-out service at completion of transaction.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Checked personal identifications during alcohol and tobacco sales.
- Adhered to social distancing protocols and wore mask or face shield.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Informed customers about product pricing and answered questions regarding products and services available in the store.