Summary
Overview
Work History
Education
Skills
Timeline
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Jackson Monie

Athens

Summary

Dedicated server with strong customer service skills, adept at managing fast-paced environments and ensuring guest satisfaction.

Overview

2
2
years of professional experience

Work History

Server

Ted's Montana Grill Inc.
Cumming
05.2025 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness of tables and dining areas throughout shifts.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Recommended daily specials to enhance guest dining experiences.
  • Provided excellent customer service to ensure satisfaction.
  • Trained new staff on service protocols and restaurant standards.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Server

Carrabba's
Athens
10.2024 - 05.2025
  • Provided excellent customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness of tables and dining areas throughout shifts.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Provided excellent customer service to ensure satisfaction.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Prepared checks, itemizing total meal costs and taxes.

Server

Wild Wing Cafe
Cumming
07.2023 - 07.2024
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness of tables and dining areas throughout shifts.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Took orders from customers accurately and in a timely manner.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.
  • Checked food before serving it to customers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Warehouse Manager

Packaging Plus Inc.
Alpharetta
02.2023 - 07.2024
  • Managed daily warehouse operations and ensured compliance with safety protocols.
  • Supervised inventory control and organized stock for efficient retrieval.
  • Coordinated shipping and receiving processes to streamline logistics activities.
  • Maintained records of inventory levels and conducted regular audits for accuracy.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Established and maintained good relations with customers, vendors, and transport companies.

Education

High School Diploma -

Lambert High School
Suwanee, GA
05-2024

Skills

  • Customer service
  • Food safety practices
  • Menu knowledge
  • Order accuracy
  • Team collaboration
  • Time management
  • Effective communication
  • Sales promotion
  • Adaptability

Timeline

Server

Ted's Montana Grill Inc.
05.2025 - Current

Server

Carrabba's
10.2024 - 05.2025

Server

Wild Wing Cafe
07.2023 - 07.2024

Warehouse Manager

Packaging Plus Inc.
02.2023 - 07.2024

High School Diploma -

Lambert High School

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Jackson Monie