Jackson Monie
Athens
Summary
Dedicated server with strong customer service skills, adept at managing fast-paced environments and ensuring guest satisfaction.
Overview
2
2
years of professional experience
Work History
Server
Ted's Montana Grill Inc.
Cumming
05.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
- Recommended daily specials to enhance guest dining experiences.
- Provided excellent customer service to ensure satisfaction.
- Trained new staff on service protocols and restaurant standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
Carrabba's
Athens
10.2024 - 05.2025
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Handled customer inquiries and resolved issues promptly and professionally.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Prepared checks, itemizing total meal costs and taxes.
Server
Wild Wing Cafe
Cumming
07.2023 - 07.2024
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Warehouse Manager
Packaging Plus Inc.
Alpharetta
02.2023 - 07.2024
- Managed daily warehouse operations and ensured compliance with safety protocols.
- Supervised inventory control and organized stock for efficient retrieval.
- Coordinated shipping and receiving processes to streamline logistics activities.
- Maintained records of inventory levels and conducted regular audits for accuracy.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Generated warehouse shipping documents, packing lists and invoices.
- Established and maintained good relations with customers, vendors, and transport companies.
Education
High School Diploma -
Lambert High School
Suwanee, GA05-2024
Skills
- Customer service
- Food safety practices
- Menu knowledge
- Order accuracy
- Team collaboration
- Time management
- Effective communication
- Sales promotion
- Adaptability
Timeline
Server
Ted's Montana Grill Inc.
05.2025 - Current
Server
Carrabba's
10.2024 - 05.2025
Server
Wild Wing Cafe
07.2023 - 07.2024
Warehouse Manager
Packaging Plus Inc.
02.2023 - 07.2024
High School Diploma -
Lambert High School