Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jackson Parris

Athens

Summary

Efficient worker with seven years of experience in hospitality and customer service settings. Effective in coaching and mentoring employees to achieve success.


Overview

4
4
years of professional experience

Work History

Server

Parkside District
11.2023 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.

FOH Manager

Iron Hill Brewery
10.2022 - 10.2023
  • Developed and implemented customer service standards to ensure consistent quality of service.
  • Trained new staff on proper customer service techniques, policies and procedures.
  • Monitored employee performance to ensure compliance with company standards.

Lead Server

Iron Hill Brewery
05.2022 - 10.2022
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Developed and implemented standard operating procedures for the restaurant's dining room operations.

Banquet Server

Dilworth Neighborhood Grille
04.2021 - 03.2022
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
  • Upheld exceptional food, beverage and service standards to surpass customer expectations.

Education

BBA - International Business

Georgia Gwinnett College
Lawrenceville, GA
05.2027

High School Diploma -

Collins Hill High School
Suwanee, GA
05.2021

Skills

  • Training and Coaching
  • Restaurant Operations
  • Service Prioritization
  • POS System Operations
  • Event Coordination
  • Staff Management
  • Order delivery practices
  • Shift management
  • Liquor, wine, and food service

Timeline

Server

Parkside District
11.2023 - Current

FOH Manager

Iron Hill Brewery
10.2022 - 10.2023

Lead Server

Iron Hill Brewery
05.2022 - 10.2022

Banquet Server

Dilworth Neighborhood Grille
04.2021 - 03.2022

High School Diploma -

Collins Hill High School

BBA - International Business

Georgia Gwinnett College

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Jackson Parris