Jaclyn Phillips
Ringgold,GA
Summary
I challenge myself to be the best I can be, if only given the chance. I love to learn new things, because it's true what they say...knowledge is power!
I would describe myself in these words:
* Ambitious
* Highly Effective
* Motivated
* Organized
* Trustworthy
Overview
9
9
years of professional experience
Work History
OCCC Seasonal Sales Rep.
Orkin Pest & Termite Control
03.2023 - 10.2023
- Constantly answering current and new customer's calls.
- Helped customer's with new issues involving their accounts.
- Helped customer's with their account portal and took payments for them over the phone.
- Worked together with other employees to help resolve the customer's issues.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Continuous education and learning throughout the job to enhance the customer's experience.
- Problem solving and exceptional service demonstrated toward the customer to resolve their needs.
Medical Staff Coordinator / Credentialing Specialist
Galen Medical Group, PC
10.2018 - 01.2023
- Shared responsibility of Credentialing over 130 providers, and growing
- The duties of this job included, but were not limited to, the following: Onboarding New Providers, Terminating Providers that left the company or retired, Renewing providers' State Licenses, DEAs, and Memberships, Filing, Scanning, Faxing, & Emailing, Filling out and Submitting Check Request Forms, Sending documents through the Mail and FedEx, Verifying credentialing status or issues with various insurance companies, Quarterly maintenance of Hospital Privileges with Erlanger, CHI Memorial, Parkridge, & TPQVO, Interacting with providers, managers, and insurance companies through emails and/or phone calls, Updating & maintaining provider profiles for websites such as Availity, CAQH (Group & Individual), Credential-My-Doc, GA Medicaid, Multiplan, NPPES, Parallon, PECOS/Medicare, Silversheet, Tenncare, UHC Optum Link, Verity/Credential Stream, Zoho, Submitting Provider Enrollment Applications for various insurance companies.
Document Imaging Specialist
Conifer @ CHI Memorial Hospital
08.2019 - 10.2018
- Responsible for working on patient's Medical Records/Charts
- Duties included picking up patient's charts from multiple floors throughout the hospital, prepping & organizing the charts to be scanned into the system, scanning each individual medical chart into the EMR system, coding the patient's charts & submitting them into the database, training new hires on how to prep, scan, & code.
Sales Associate
Roses Express
04.2016 - 08.2016
- Worked at Roses Express in Monroe, Georgia as a Part Time Sales Associate/Cashier
- Duties included working the register, stocking shelves, cleaning up the store, providing customer service.
Caregiver
08.2015 - 03.2016
- Enrolled back into school full time
- Began sitting with and taking care of an elderly woman to help her family out, until her health failed.
Office Assistant / Nurse
Family Tree Learning Center Daycare
09.2014 - 07.2015
- Office Assistant job duties consisted of, but not limited to: copying, faxing, printing, answering phones, scheduling meetings, taking payments, organizing, filing, gathering student information, registering new students
- Also served as a School 'Nurse', assisting students with various health issues.
Education
HIMT -
Georgia Northwestern Technical College
Rock Springs, GA01.2017
CNA; Nursing -
Georgia Northwestern Technical College
Rock Springs, GA01.2012
High School Diploma -
Gordon Lee High School
Chickamauga, GA01.2011
Skills
- Accounting
- Account Management
- Active Listening
- Banking
- Budgeting
- Communication Skills
- Computer Applications & Skills
- Computer Proficiency in Multiple Systems
- CPR Skills
- Creativity Skills
- Credentialing
- Customer Service
- Data Entry
- Employee Training
- Faxing
- Filing
- Finance
- HIMT (Health Information Management Technology)
- Human Anatomy & Diseases
- Leadership
- Mathematics
- Medical Terminology
- Message and Note Taking
- Microsoft Office
- Organizational Skills
- People Skills
- Phone Calls
- Problem Solving
- Product Knowledge
- Provider Enrollment
- Records Management
- Registration
- Sales Expertise
- Scheduling
- Systems and Software Expertise
- Teaching
- Teamwork
- Time Management
- Typing Speed and Accuracy
- Writing
references
- Vicki K. Dunn, (770) 330-6772
- Charity Gibson, (423) 617-4428
- April L. Hester, (706) 764-6118
- Brittany Hesterley, (678) 794-5010
- Teri Swarengin, (405) 501-0345
Availability
Looking for a Full-Time position with plenty of opportunity to grow, learn, and succeed. I am extremely flexible and prefer to work Remote.
a little about me
* I love: my husband, my 2 fur babies, & my family
* Interests: Music, Card Games, & traveling
* Favorite Color: Purple
* Prefer to go by Jackie
Timeline
OCCC Seasonal Sales Rep.
Orkin Pest & Termite Control
03.2023 - 10.2023
Document Imaging Specialist
Conifer @ CHI Memorial Hospital
08.2019 - 10.2018
Medical Staff Coordinator / Credentialing Specialist
Galen Medical Group, PC
10.2018 - 01.2023
Sales Associate
Roses Express
04.2016 - 08.2016
Caregiver
08.2015 - 03.2016
Office Assistant / Nurse
Family Tree Learning Center Daycare
09.2014 - 07.2015
HIMT -
Georgia Northwestern Technical College
CNA; Nursing -
Georgia Northwestern Technical College
High School Diploma -
Gordon Lee High School
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