Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Adams

Flovilla

Summary

Dynamic Public Safety Ambassador with expertise in investigative methods and effective communication, honed at Clayton County Police Department. Proven track record in enhancing operational coordination and case resolution through advanced video analysis and real-time information sharing. Adept at multi-tasking in high-stress situations, fostering teamwork, and driving successful outcomes. Recognized as Employee of the Quarter two times, and received multiple positive performance memorandums from departmental leaders. Over the last year, I was successfully involved in the following:

  • 42 criminals arrested
  • 31 stolen vehicles were located
  • 5 stolen license plates locate
  • 22 suspects identified in ongoing investigations
  • 387 vehicle accidents
  • 22 hit and runs
  • 4 murders
  • 6 robberies
  • 12 shootings
  • 13 burglaries
  • 1 entering auto
  • 23 wanted persons located

Overview

7
7
years of professional experience

Work History

Public Safety Ambassador

Clayton County Police Department
Jonesboro
09.2023 - Current
  • Monitored incoming dispatch activity via Computer-Aided Dispatch (CAD) and radio communications to provide timely situational awareness and support.
  • Utilized advanced investigative platforms including Fusus, Flock Safety, CLEAR, Central Square RMS, and P2P to assist with active incidents and ongoing case development.
  • Facilitated real-time information sharing across multiple law enforcement agencies within the county to enhance operational coordination and response.
  • Provided investigative support to partner agencies across Georgia and several other states, contributing to multi-jurisdictional case resolution.
  • Engaged with local business owners to coordinate surveillance camera integrations and oversee installation of Fusus Core systems for expanded visual coverage.
  • Supported detectives by conducting video analysis and vehicle identification to aid in case resolution and evidence gathering.
  • Maintained clear and professional radio communication to relay critical updates and coordinate field operations.

Pest Control Technician

Arrow Exterminators, Inc
McDonough
09.2020 - 07.2023
  • Applied pesticides and treatments according to safety protocols.
  • Inspected residential properties for pest infestations.
  • Maintained accurate records of services performed and products used.
  • Educated clients on pest prevention and control methods.
  • Operated equipment such as sprayers and traps effectively.
  • Conducted follow-up visits to assess treatment effectiveness.
  • Followed all company protocols when applying pesticides on the inside and outside of structures.
  • Mixed chemicals according to label directions in order to create effective solutions for treating pests.

Car Sales Associate

Volkswagen of Macon
Macon
03.2020 - 08.2020
  • Assisted customers in selecting vehicles that matched their needs and preferences.
  • Built relationships with clients through excellent communication and follow-up techniques.
  • Answered customer emails and telephone requests for information.
  • Filled out paperwork to register vehicles and complete sales.
  • Provided exceptional customer service throughout the entire sales process.

Car Sales Associate

Sons Honda
McDonough
07.2019 - 02.2020
  • Assisted customers in selecting vehicles that matched their needs and preferences.
  • Demonstrated vehicle features and functionalities to enhance customer understanding.
  • Managed paperwork for vehicle sales, ensuring compliance with regulations.
  • Maintained knowledge of inventory, updating customers on available models and options.

Residential Building Inspector

Henry County
McDonough
04.2018 - 03.2019
  • Maintained detailed records of inspections, reports, and correspondence for reference.
  • Educated builders on code requirements to promote safe construction practices.
  • Participated in ongoing training to stay updated on building codes and standards.
  • Ensured that all applicable laws, ordinances, rules and regulations were followed during the construction process.
  • Inspected sites for proper installation of plumbing systems, electrical wiring, heating and cooling systems, fire protection systems.
  • Prepared detailed violation notices outlining specific areas of non-compliance with building codes.

Education

GED -

Southern Crescent Technical College
Griffin, GA
02-2018

Skills

  • Investigative methods
  • Video analysis
  • Attention to detail
  • Vehicle identification
  • Conflict resolution
  • Multi-tasking in high-stress situations
  • Effective communication
  • Team building and leadership

Timeline

Public Safety Ambassador

Clayton County Police Department
09.2023 - Current

Pest Control Technician

Arrow Exterminators, Inc
09.2020 - 07.2023

Car Sales Associate

Volkswagen of Macon
03.2020 - 08.2020

Car Sales Associate

Sons Honda
07.2019 - 02.2020

Residential Building Inspector

Henry County
04.2018 - 03.2019

GED -

Southern Crescent Technical College
Jacob Adams