Jacob Barker
Cartersville
Summary
Dynamic manager with a proven track record at McDonald's, excelling in team leadership and customer service. Achieved significant waste reduction through effective inventory management and enhanced employee engagement. Skilled in time management and decision-making, fostering a collaborative culture that drives operational success and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Manager
Mcdonalds
06.2025 - 05.2026
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on customer service protocols and food preparation techniques.
- Implemented inventory management processes to reduce waste and optimize supply chain efficiency.
- Developed staff schedules to meet operational needs while controlling labor costs.
- Conducted performance evaluations to identify areas for improvement among team members.
- Resolved customer complaints effectively, enhancing overall satisfaction levels.
- Collaborated with upper management on strategic initiatives to drive business growth and profitability.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Stocker
Kroger
02.2019 - 12.2020
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on customer service protocols and food preparation techniques.
- Implemented inventory management processes to reduce waste and optimize supply chain efficiency.
- Developed staff schedules to meet operational needs while controlling labor costs.
- Conducted performance evaluations to identify areas for improvement among team members.
- Resolved customer complaints effectively, enhancing overall satisfaction levels.
- Collaborated with upper management on strategic initiatives to drive business growth and profitability.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Delivery Driver
Dominos's Pizza
04.2023 - 09.2025
- Navigated delivery routes efficiently to ensure timely customer service.
- Maintained accurate records of deliveries and payments to streamline operations.
- Interacted professionally with customers to enhance satisfaction and address inquiries.
- Inspected vehicle for safety compliance before each shift to minimize risks.
- Assisted in training new drivers on operational procedures and customer service standards.
Batch Mixer
Peidmont Ressin
06.2021 - 08.2022
- Operated mixing equipment to ensure precise ingredient ratios.
- Monitored batch consistency and made adjustments as necessary.
- Collaborated with team members to streamline production processes.
- Maintained cleanliness and organization of work area for safety compliance.
- Assisted in training new employees on mixing protocols and safety standards.
- Recorded and reported batch data accurately for quality control purposes.
Education
High School Diploma -
Cherokee Highschool
Canton Georgia04-2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Mcdonalds
06.2025 - 05.2026
Delivery Driver
Dominos's Pizza
04.2023 - 09.2025
Batch Mixer
Peidmont Ressin
06.2021 - 08.2022
Stocker
Kroger
02.2019 - 12.2020
High School Diploma -
Cherokee Highschool