Jacob Dove

• Generated sales by prospecting, negotiating contracts and closing.
• Managed sales territory by organizing client visits and systematically following up with leads.
• Cultivated client relationships to identify specific decking and railing requirements.
• Demonstrated products to highlight features and benefits, facilitating informed purchase decisions.
• Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
• Educated customers on product features and technical details to highlight benefits.
• Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
• Managed accounts by providing solutions that best fit the customer's needs.
• Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
• Responded promptly to customer inquiries via phone or email.
• Collaborated with team members to strategize sales approaches.
• Attended trade shows to promote products and gather market insights.
• Analyzed competitor offerings to adjust sales strategies effectively.
• Researched potential clients, identified decision makers and developed relationships with them.
• Gathered data on competitors' products, prices, and sales techniques.
• Provided product training and support to customers post-sale.

• Developed and implemented strategic sales plans for increased market penetration.
• Managed district sales teams to enhance customer relationships and service quality.
• Trained and mentored sales representatives to improve performance and product knowledge.
• Serviced large accounts, working to expand business reach and leveraging network connections to penetrate new accounts.
• Maintained relationships with key accounts within the district in order to facilitate repeat business opportunities.
• Analyzed market trends to identify opportunities for business growth and development.
• Set clear objectives and helped team members develop plans to achieve quotas.

• Cross-sold additional products or services based on customer needs.
• Cultivated and strengthened customer relationships to drive revenue growth.
• Resolved customer complaints promptly, enhancing overall satisfaction.
• Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
• Cultivated customer relationships, contributing to increased revenue.
• Contacted new and existing customers to discuss product and service solutions.
• Negotiated prices, terms of sale and service agreement to close transactions.
• Reached and exceeded monthly sales targets through effective sales strategies and techniques.
• Negotiated prices and terms to successfully close transactions.
• Listened to customer needs to identify and recommend best products
• Provided customers with product information, pricing and availability.
• Contributed ideas for improving internal processes related to sales operations.
• Expedited customer orders for quick delivery to promote satisfaction.
• Coordinated with the logistics team to ensure timely delivery of products.

• Tracked and analyzed weekly sales to implement corrective action plans that streamlined operations and improved sales performance.
• Negotiated and closed contracts with high-profile clients.
• Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses.
• Communicated and enforced individual and division goals to maximize sales performance.
• Analyzed and assessed market shifts to maximize opportunities and establish possible leads.
• Audited location sales performance and data trends to improve underperforming areas.
• Trained and mentored sales team members in customer relations, customer service and product placement.
• Delivered coaching and feedback that enhanced employee sales techniques and customer service skills, contributing to team success.
• Generated leads and developed strong client relationships, driving sales growth and increasing market presence.

* Resolved customer inquiries and complaints in person and via phone to enhance customer satisfaction. *Opened and closed the store, which included counting cash drawers and making bank deposits. *Educated customers on product and service offerings. *Offered exceptional customer service to promote the company brand. *Oversaw all daily operations for this location.*Processed shipments and maintained organized stock shelves.

• Managed daily operations to ensure efficient store performance and customer satisfaction.
• Implemented staff training programs to improve employee skills and elevate service quality.
• Managed vendor relationships to ensure timely product delivery and pricing advantages. to secure competitive pricing and product availability.
• Ensured compliance with company policies and health regulations for safe operations.
• Led team meetings to communicate goals, address concerns, and foster collaboration.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Developed employee schedules to ensure adequate staffing during peak hours. and monitored payroll to remain within budget.
• Facilitated effective communication with staff to streamline operations and improve collaboration.