Jacob Goad
Fort Valley
Summary
Dynamic leader and skilled communicator with extensive experience in administrative, law enforcement, and military roles, primarily with the USAF. Excelled in customer service, data entry, and office administration, enhancing operational efficiency and team cohesion. Demonstrated exceptional time management and computer proficiency, achieving significant improvements in mission success and workplace productivity.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
USAF
09.2020 - 12.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Police Officer
USAF
05.2018 - 06.2019
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Patrolled assigned areas to prevent and detect roadway crimes.
11B Infantryman
United States Army Reserve
09.2014 - 01.2018
- Developed strong leadership skills by mentoring junior infantrymen on essential soldiering practices and techniques.
- Achieved mission success through effective communication with team members and leadership during high-stress situations.
- Assisted in the planning and execution of reconnaissance missions, gathering important intelligence for decision-making purposes.
- Enhanced unit readiness by conducting regular equipment inspections and maintenance tasks.
- Demonstrated adaptability by learning new skills quickly, allowing for seamless transitions between different roles within the unit.
- Collaborated with other military units, streamlining joint operations and increasing overall effectiveness in the field.
- Conducted detailed after-action reviews following each mission or training event to identify areas for improvement moving forward.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Guided night patrols to search for enemy forces.
- Coordinated with allied forces to achieve mission objectives.
Education
N/A - N/A
Perry High School
Perry, GA Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- File organization
- Time management
- Computer proficiency
Timeline
Administrative Assistant
USAF
09.2020 - 12.2021
Police Officer
USAF
05.2018 - 06.2019
11B Infantryman
United States Army Reserve
09.2014 - 01.2018
N/A - N/A
Perry High School
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