Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Jacob Gragg

Adairsville

Summary

Results-driven professional with diverse experience in manufacturing, retail, and construction industries. Skilled in team management, operational improvements, and delivering exceptional customer service. Recognized for quick adaptation, strong problem-solving abilities, and commitment to quality and efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Shipping and Receiving Clerk

Tarkett Hospitality
01.2023 - 12.2024
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Communicated with vendors and suppliers to verify timely delivery of goods.

Team Leader

Tractor Supply
08.2018 - 01.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
  • Built and maintained strong client relationships, leading to repeat business and referrals.
  • Maintained database systems to track and analyze operational data.

Assistant Bridge Foreman

Ed Smith Construction
05.2016 - 07.2018
  • Managed onsite logistics by coordinating deliveries, storage, and transportation of materials, minimizing delays and disruptions in project timelines.
  • Ensured compliance with safety regulations, leading to a significant decrease in on-site accidents and injuries.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Checked equipment to determine if maintenance was required.
  • Collaborate with engineers to interpret plans and specifications.

Education

Bachelor of Science - Biology

Dalton State College
Dalton, GA
04-2024

Associate of Science - Criminal Justice

Georgia Northwestern Technical College
Calhoun, GA
06-2026

Skills

  • Attention to detail
  • Self-motivated and independent
  • Time management
  • Inventory management
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Work Planning and Prioritization
  • Documentation and reporting
  • Overseeing daily activities
  • Site preparation
  • Structural analysis
  • Critical thinking

Accomplishments

    Awarded the Country Mile Award in 2017 for outstanding customer service and consistently valued for dedication and work ethic by supervisors.

Certification

  • PIT - Certification Card, Tarkett - 07/24/2023 to 02/24/2026

Timeline

Shipping and Receiving Clerk

Tarkett Hospitality
01.2023 - 12.2024

Team Leader

Tractor Supply
08.2018 - 01.2024

Assistant Bridge Foreman

Ed Smith Construction
05.2016 - 07.2018

Bachelor of Science - Biology

Dalton State College

Associate of Science - Criminal Justice

Georgia Northwestern Technical College

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Jacob Gragg