Jacob Hollifield
Perry
Summary
Enterprising sales development representative with extensive experience in sales and customer service. Adept at crafting effective sales strategies and utilizing CRM systems to drive revenue growth. Proven track record of identifying and capitalizing on new sales opportunities, resulting in increased customer retention. Committed to delivering exceptional service and fostering strong client relationships.
Overview
14
14
years of professional experience
Work History
Sales Development Representative
ActiveProspect
01.2023 - Current
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Utilized Salesforce to manage sensitive client information and update existing and new client profiles.
- Won new business by articulating full value of company's capabilities to prospects using Outreach.io.
- Developed successful strategies for identifying and converting prospective clients to long-term customers using Apollo.io.
Sales Development Representative
SmartRecruiters
11.2021 - 08.2022
- Utilized SalesForce to manage sensitive client information and update existing and new client profiles.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Contributed to team objectives in fast-paced environment.
Professional Coach Operator
Spokane Transit Authority
11.2018 - 11.2021
- Transported passengers safely along prescribed routes according to tight schedules.
- Operated bus in alignment with company safety, DOT, and local traffic standards and regulations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Management Trainee
Enteprise
07.2011 - 06.2018
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Bachelor of Arts - Recreation Management
05-2009
Associate of Arts - Liberal Arts
05-2006
Skills
- Marketing support
- Account prospecting
- Product demonstration
- Salesforce proficiency
- Outbound sales management
- CRM tracking
- Leads prospecting
- Cold calling
- Customer relationship building
- Relationship development
- Objection handling
- Sales team collaboration
Certification
Prospecting into enterprise accounts from Winning by Design
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureWork from home optionTimeline
Sales Development Representative - ActiveProspect
01.2023 - Current
Sales Development Representative - SmartRecruiters
11.2021 - 08.2022
Professional Coach Operator - Spokane Transit Authority
11.2018 - 11.2021
Management Trainee - Enteprise
07.2011 - 06.2018
Eastern Washington University - Bachelor of Arts, Recreation Management
Spokane Community College - Associate of Arts, Liberal Arts
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