Dedicated sales associate with expertise in customer service and problem resolution. Proven ability to enhance customer experiences through effective communication and teamwork.
Overview
2
2
years of professional experience
Work History
Sales Associate
643 Baseball
Marietta
04.2024 - Current
Educated customers on product features and benefits to enhance their experience.
Helped customers find specific products, answered questions, and offered product advice.
Assisted customers with product selection, sizing and styling.
Handled customer inquiries and resolved issues promptly and professionally.
Handled customer complaints in a professional manner.
Sold various products by explaining unique features and educating customers on proper application or usage.
Upsold additional items based on customer interests and needs.
Provided accurate information about products, prices and services.
Maintained inventory levels by organizing stock and restocking shelves.
Replenished shelves with merchandise to maintain product availability.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Provided feedback on customer preferences to improve product offerings and displays.
Education
Bachelor of Business Administration - Management & Finance
Georgia Southern University
Statesboro, GA
05-2028
Skills
Sales strategies
Customer engagement
Retail sales techniques
Inventory management
Cash handling
Product display management
Problem resolution
Conflict management
Team collaboration
Time management
Effective planning
Oral and written communications
Communication skills
Problem-solving skills
Team building
Front desk management
Oral and written communications
Timeline
Sales Associate
643 Baseball
04.2024 - Current
Bachelor of Business Administration - Management & Finance