Jacob Massey
Martin
Summary
Skilled supervisor in the field of helpers, laborers, and material movers with background in overseeing day-to-day operations and team management. Possess strong leadership abilities, effective communication skills, and capability to improve workflow efficiency. Known for enhancing team productivity and maintaining high levels of work quality through hands-on guidance and support.Implemented operational improvements leading to smoother processes and increased job satisfaction among team members.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shipping Supervisor
Carry On Trailer
Lavonia
09.2021 - Current
- Contributed to creating strategies for enhancing productivity in the shipping department.
- Ensured team compliance with organizational standards for handling, marking, and dispatch timelines.
- Monitored and enforced safety measures throughout the loading and unloading process.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
- Provided training to new employees on the proper operation of loading trailers and safety protocols.
- Resolved customer complaints related to shipment discrepancies or delays in a timely manner.
- Briefed team about job responsibilities and expectations.
- Implemented quality assurance processes for verifying accuracy of shipments prior to departure.
- Manage shipping team to uphold efficient and accurate work completion.
- Executed complex and skilled tasks.
- Prepared and led staff training and instruction.
- Conducted regular audits of inventory levels stored in our yard to ensure accuracy.
- Informed upper management or department heads of items loaded or problems encountered.
- Checked loaded materials compared to work orders for correctness.
- Oversaw daily operations within the shipping department including assigning tasks, setting deadlines, resolving conflicts.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Achieved cost-savings by developing functional solutions to problems.
Infantryman
Army
09.2017 - 04.2022
- Performed reconnaissance and surveillance operations in support of combat operations.
- Maintained and serviced personal and unit weaponry to ensure operational readiness.
- Educated junior infantrymen in tactics, weapons handling, and field survival skills.
- Operated various types of military vehicles including tanks, Humvees and armored personnel carriers.
- Conducted daily physical fitness training to maintain combat readiness.
- Operated successfully under wide range of lighting, weather and stress conditions to complete missions.
- Adapted to rapidly changing tactical situations to achieve mission objectives.
- Employed tactical maneuvers in simulation drills to enhance unit cohesion and response strategies.
- Maintained peak physical condition to stay ready for challenging missions.
- Engaged in marksmanship training with various weapons systems to ensure accuracy and proficiency.
- Accounted for multi-million dollar inventories of equipment and supplies with no losses.
- Utilized night vision devices to monitor activity at night.
- Moved quickly on foot to reinforce formations and carry out attacks.
Education
High School Diploma -
Stephens County High School
Eastanollee, GA05-2016
Skills
- Shipping logistics
- Inventory management
- Quality assurance
- Staff training
- Safety compliance
- Customer service
- Shipping procedures
- Load planning
- Operating
- Critical thinking
- Records maintenance
- Strategic planning
- Task delegation
- Email and phone communication
- Relationship building
- Goal setting
- Attention to detail
- Decision-making
Certification
- First Aid
- Forklift
Accomplishments
- Team member of the month
- Team member of the year
- Moved up to supervisor within my first 1.5 years.
Timeline
Shipping Supervisor
Carry On Trailer
09.2021 - Current
Infantryman
Army
09.2017 - 04.2022
High School Diploma -
Stephens County High School
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