Jacob Richards
Milton
Summary
Passionate student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Efficient communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
8
8
years of professional experience
Work History
Server/Expo
Lola's Burger & Tequila Bar
Roswell
06.2024 - Current
- Serve 150+ guests per shift in a high-volume casual-dining setting
- Input orders and process payments via TouchBistro POS with zero cash variances
- Coordinate with kitchen to keep ticket times under 12 minutes and relay real-time menu changes to front-of-house team
- Build relationships with guests encouraging them to return
Valet Attendant
Eagle Parking Valet Service
Atlanta
09.2023 - 01.2025
- Park and retrieve 80+ vehicles per shift with 100% damage-free record in a timely manner
- Operate handheld POS to log tickets and process payments with zero discrepancies
Mobile Services
Entrepreneur
Metro Atlanta
01.2019 - 12.2022
- Co-founded mobile car-detailing venture; serviced 120+ clients
- Launched dog-walking/sitting service; averaged 8 recurring customers weekly, maintaining a 5-star rating
- Marketed services via Instagram, boosting client base in my zip code by 40% quarter-over-quarter.
- Attention to detail
Crew Member
Moe's Southwest Grill
Alpharetta
01.2020 - 12.2021
- Prepared and served menu items while upholding brand standards.
- Balanced nightly cash drawer with 100% accuracy.
Automotive Detailer
Cactus Car Wash
Alpharetta
06.2021 - 08.2021
- Detailed 45-60 vehicles daily, achieving 95% 'excellent' customer feedback.
- Managed supply inventory and end-of-day cash reconciliation.
Team Member
Chick-fil-A
Alpharetta
01.2018 - 12.2020
- Served 300+ guests per shift; named 'Team Member of the Month' on two separate occasions
- Trained five new hires on POS workflow and food-safety protocols.
Education
B.B.A. - Business Management
Kennesaw State University
Kennesaw, GA12-2026
Skills
- Analytical skills
- Microsoft Excel
- Google Sheets
- Slack
- Square POS
- Expensify
Leadership Activities
- DECA (2019-2022) - Business Operations Research Team
- Varsity Basketball & Golf - Basketball Captain, 2021
- Youth Basketball Camp Coach - Led drills for 50 campers, Summer 2023
- Summer Gym Camp Counselor - Oversaw daily activities for 40 children
- Volunteer - Habitat for Humanity build & assisted-living facility events (40 hrs)
- FBLA member; National Honor Society
Timeline
Server/Expo
Lola's Burger & Tequila Bar
06.2024 - Current
Valet Attendant
Eagle Parking Valet Service
09.2023 - 01.2025
Automotive Detailer
Cactus Car Wash
06.2021 - 08.2021
Crew Member
Moe's Southwest Grill
01.2020 - 12.2021
Mobile Services
Entrepreneur
01.2019 - 12.2022
Team Member
Chick-fil-A
01.2018 - 12.2020
B.B.A. - Business Management
Kennesaw State University