Jacob Sims
Manchester,GA
Summary
Dynamic professional with experience as a Spray Foam Technician at Georgia Spray Foam, excelling in preventive maintenance and quality control. Recognized for exceptional customer service and attention to detail, I effectively trained new technicians and improved operational efficiency, ensuring adherence to safety protocols while enhancing team performance.
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 5 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
11
11
years of professional experience
Work History
Spray Foam Technician
Georgia Spray Foam
06.2020 - Current
- Insulated over 500 homes
- Retained relationships with clients through industry exceeding quality of work
- Increased revenue of my company by 100% over 2 years, taking net from one million to two million dollars
- Learned safety protocols and best practices for handling tools and machinery.
- Supported team with daily tasks, promoting a collaborative work environment.
- Operated basic machinery under supervision, gaining familiarity with production processes.
- Documented equipment performance and reported issues to senior technicians for timely resolution.
- Contributed to inventory management by tracking supplies and materials used in operations.
- Adapted quickly to varying work demands, demonstrating flexibility in task execution.
- Engaged in training sessions to enhance technical knowledge and skills related to job tasks.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Operated spray foam equipment, ensuring consistent application and adherence to safety protocols.
- Conducted surface preparation, enhancing bond strength and foam performance.
Hibachi Chef
Tokyo Japanese Steakhouse
02.2015 - 03.2020
- Cooked over 13,000 tables over a 10 year career
- Entertained as many as 23 people in one sitting with unique skills, thrilling feats, and engaging conversation
- Prepared and cooked hibachi dishes using traditional techniques, ensuring high-quality presentation and flavor.
- Managed kitchen workflow during peak hours, optimizing efficiency and customer satisfaction.
- Trained junior chefs in hibachi cooking methods and food safety protocols, enhancing team performance.
- Developed new menu items based on seasonal ingredients, increasing customer interest and sales.
- Maintained cleanliness and organization of workstations, adhering to health regulations consistently.
- Collaborated with front-of-house staff to deliver exceptional dining experiences through effective communication.
- Implemented inventory management practices for fresh ingredients, reducing waste and ensuring availability.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
Luella High School
Locust Grove, GA06.2009
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Installation and repair
- Quality control
- Preventive Maintenance
- OSHA compliance
- Safety Equipment
Timeline
Spray Foam Technician
Georgia Spray Foam
06.2020 - Current
Hibachi Chef
Tokyo Japanese Steakhouse
02.2015 - 03.2020
High School Diploma -
Luella High School
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