Jacob Watson
Carrollton
Summary
Dynamic professional with a proven track record at Continuum Global Solutions/CVS/Aetna, excelling in insurance verification and customer service. Demonstrated ability to exceed production targets at Petsmart and HelloFresh with high production score recorded of 120% by optimizing workflows and meeting high quota needed by Admin. Skilled in Microsoft Office and performance improvement.
Overview
3
3
years of professional experience
Work History
Insurance Intake Coordinator/Pharmacy Help Desk
Continuum Global Soultions/CVS/Aetna
12.2022 - Current
- Provide an essential role in assisting providers, doctors, and patients with needs on building Prior Authorizations for certain surgery's, injections, or standard medical treatments.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
Rack Associate
PetSmart Distribution Center
06.2022 - 11.2022
- Operated with electric pallet jack to stack pallets with warehouse stock such as dog food bags, cat litter, and miscellaneous material in based amount of time to take to yard trucks.
- Operating in a fast production based environment to meet certain quota percentage in 10 hours day.
- Promoted workplace safety through compliance with all relevant policies and guidelines during daily activities.
Production Worker
HelloFresh
09.2021 - 07.2022
- Worked in a Team based environment to fill bags/shipped boxes with certain amount of produce and meats for online grocery orders also occasionally stacking moving pallets.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Education
High School Diploma -
Central Carroll High School
Carrollton, GA05.2021
Skills
- Insurance Verification
- Customer Service
- Data Entry
- Performance Management
- Workflow Planning
- Event Coordination
- Motivational Leadership
- Performance Improvement
- Workflow Optimization
- Microsoft Office
- Follow-up skills
Timeline
Insurance Intake Coordinator/Pharmacy Help Desk
Continuum Global Soultions/CVS/Aetna
12.2022 - Current
Rack Associate
PetSmart Distribution Center
06.2022 - 11.2022
Production Worker
HelloFresh
09.2021 - 07.2022
High School Diploma -
Central Carroll High School
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