JaCoria Dillard
Marietta
Summary
To become part of a company with great success that I will learn and grow from and work in an enjoyable environment
Overview
6
6
years of professional experience
Work History
Sales associate
Bath and Body Works
04.2025 - Current
- Sales associate
- Enhanced customer engagement through personalized product recommendations and exceptional service.
- Collaborated with team members to maintain optimal stock levels and visual merchandising standards.
- Trained and mentored new associates on sales techniques and company policies to improve team performance.
- Developed strong relationships with customers, fostering loyalty through follow-up communications and support initiatives.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Crew Member
Chipotle
07.2023 - 11.2025
- Provided exceptional customer service in fast-paced environments, ensuring customer satisfaction and loyalty.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Operated cash register accurately, handling transactions efficiently while maintaining a balanced drawer.
- Assisted in training new crew members on operational standards and best practices for service excellence.
- Took orders, prepared meals, and collected payments.
Sandwich Artist
Subway
03.2021 - 07.2023
- Prepared and assembled sandwiches according to customer specifications, ensuring quality and freshness.
- Managed inventory levels, restocking supplies as needed to minimize shortages.
- Implemented sanitation practices in compliance with health regulations to ensure food safety.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Operated kitchen equipment efficiently to maintain a smooth workflow during peak hours.
- Trained new team members on food preparation techniques and company standards.
PCA
Interim
05.2022 - 08.2022
- Provided compassionate support to residents, enhancing quality of life through daily activities.
- Implemented efficient scheduling processes, improving staff allocation and resource management.
- Coordinated recreational activities that promoted physical and mental well-being among residents.
- Maintained accurate documentation of patient progress and care interventions in compliance with regulations.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Improved patient comfort by providing compassionate and attentive care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
PCA
The Retreat at Canton
12.2019 - 02.2021
- Provided personal care assistance to clients, ensuring comfort and safety.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Assisted with daily living activities, promoting independence and dignity.
Education
Bachelor of Science - Psychology
Kennesaw State University
Kennesaw, GA05-2024
Bachelor of Science - Business Management
Georgia Northwestern Technical College
Rome, GA01.2020
Bachelor of Science -
Pepperell High School
Lindale, GA01.2018
Skills
- Customer service
- Sales Associate
- Fast learner
- Organized
- Leader
- Team player
- Great listener
- Empathetic
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Always thinking of better, easier, more convenient ways of completing tasks
- Emotional support
- Compassionate care
- Daily living assistance
- Patient observation
Timeline
Sales associate
Bath and Body Works
04.2025 - Current
Crew Member
Chipotle
07.2023 - 11.2025
PCA
Interim
05.2022 - 08.2022
Sandwich Artist
Subway
03.2021 - 07.2023
PCA
The Retreat at Canton
12.2019 - 02.2021
Bachelor of Science - Psychology
Kennesaw State University
Bachelor of Science - Business Management
Georgia Northwestern Technical College
Bachelor of Science -
Pepperell High School