Jacquail Dunn
Milledgeville
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Client Support Specialist
Department Of Behavioral Health And Disabilities
Milledgeville
06.2021 - Current
- Documented client interactions and maintained accurate records to ensure continuity of care.
- Communicated with clients to understand needs and concerns, fostering trust and rapport.
- Assisted in crisis intervention and conflict resolution among clients.
- Monitored self-administered medications and developed strategies to help clients maintain adherence during periods away from program facilities.
Juvenile Correctional Officer
Department of Juvenile Justice
Milledgeville
08.2018 - 01.2021
- Supervised juvenile residents to ensure safety and order within the facility, fostering a secure environment for rehabilitation.
- Collaborated with social workers to create and implement individualized treatment plans, enhancing support for youth development.
- Documented daily activities, incidents, and youth behaviors in reports.
- Trained new staff on protocols, safety measures, and operational procedures.
- Monitored security cameras to maintain situational awareness and promptly address safety concerns for staff and youth.
Office Clerk
Milledgeville Country Club
Milledgeville
11.2015 - 05.2017
- Delivered comprehensive administrative support, including document preparation, filing, and reproduction services.
- Maintained organized office records and ensured adequate supply levels to support team operations.
- Managed incoming communications, efficiently directing calls and messages to appropriate recipients.
Education
Associate of Applied Science - Dental Hygiene
Central Georgia Technical College
Macon, GA04.2028
Skills
- Client communication
- Effective communication
- Patient care
- Crisis intervention
- Record management
- Organizational skills
- Team collaboration
- Strong work ethic
Certification
CPR & AED Certified
Accomplishments
PTK Honor Society Member
Timeline
Client Support Specialist
Department Of Behavioral Health And Disabilities
06.2021 - Current
Juvenile Correctional Officer
Department of Juvenile Justice
08.2018 - 01.2021
Office Clerk
Milledgeville Country Club
11.2015 - 05.2017
Associate of Applied Science - Dental Hygiene
Central Georgia Technical College