Jacqueline Elliott
Columbus
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean, organized workspace. Safety-conscious, with a strong work ethic, and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
30
30
years of professional experience
Work History
Walmart Spark Driver/Shopper
Self-employed
Columbus
07.2021 - Current
- Delivered packages to customers in a timely and efficient manner.
- Delivered goods and services to customers on time and in excellent condition.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Suggested comparable products to replace out-of-stock items.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Key Account Customer Service Representative
Goody Products
Columbus
11.1999 - 12.2020
- Collaborated with other departments to ensure timely delivery of products and services.
- Took special orders in person and over telephone, generating additional revenue every month.
- Collected deposits or payments and arranged for billing.
- Provided customer service for key accounts, including responding to inquiries and resolving issues.
- Managed incoming calls from key account customers and responded promptly with appropriate solutions or follow-ups.
- Monitored customer orders from start to finish, ensuring accuracy and on-time delivery.
- Answered inbound calls, chats and emails to facilitate customer service.
- Maintained accurate records of customer interactions in the CRM system.
- Worked with cross-functional teams to achieve goals.
Lead Warehouse Associate
Goody Products
Manchester
10.1994 - 10.1999
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Performed cycle counts to verify physical stock against system-generated data.
- Compared merchandise invoices to items actually received.
- Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Reviewed work orders to determine work assignments and material and equipment needs.
- Operated forklifts or pallet jacks to transport items.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Staged and sorted products for loading.
- Placed products on conveyors for final wrapping and shipment.
Education
High School Diploma -
Jordan Vocational High School
Columbus, GA06-1986
Some College (No Degree) -
Columbus Technical College
Columbus, GASkills
- Service Excellence
- Effective communication
- Attention to detail
- Safety compliance
- Cycle counting
- Valid US Driver's License
- Quality Control Inspection
- Pallet jack operation
- Order Verification
- Vendor relations
- Quick Adjustment to New Environments
- Defect identification
- Document Preparation
Accomplishments
- Employee of the Month - Goody Products, March 2008
- Customer Service Excellence Award - Goody Products, November 2015
- Length of Service Award - Goody Products, February, 2020
Hobbies and Interests
- Enthusiast in health and fitness, regularly attending the gym to maintain physical well-being and discipline.
Affiliations
Organized and managed volunteer shift at a local gym 5K run event, ensuring smooth operations and positive interactions with staff,vendors,event attendees and participants.
Timeline
Walmart Spark Driver/Shopper
Self-employed
07.2021 - Current
Key Account Customer Service Representative
Goody Products
11.1999 - 12.2020
Lead Warehouse Associate
Goody Products
10.1994 - 10.1999
High School Diploma -
Jordan Vocational High School
Some College (No Degree) -
Columbus Technical College
Similar Profiles
Benjamin BrownBenjamin Brown
Independent Lawn Care and Snow Removal Service Provider at Self-employedIndependent Lawn Care and Snow Removal Service Provider at Self-employed
Abdul HaleemAbdul Haleem
Freelance Designer at Self-EmployedFreelance Designer at Self-Employed
Maria SebastianMaria Sebastian
Housekeeper at Self-employedHousekeeper at Self-employed