Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

Jacqueline Perkins

Suwanee,GA

Summary

Experienced with clinical procedures, patient management, and administrative tasks in medical setting. Utilizes strong organizational skills to maintain efficient office operations and ensure high patient satisfaction. Knowledge of team collaboration and effective communication to enhance overall healthcare delivery.

Overview

13
13
years of professional experience
1
1
Certification

Work History

LEAD CERTIFIED MEDICAL ASSISTANT (CMA)

WELLSTAR VININGS URGENT CARE
05.2022 - Current
  • Increased patient safety with strict adherence to infection control protocols and proper sterilization techniques.
  • Exceeded patient expectations through prompt communication with both medical professionals and clients, ensuring timely resolution of any concerns or questions.
  • Facilitated seamless coordination between front office staff and medical team members, resulting in a well-organized clinic operation.
  • Assisted in the implementation of new policies or procedures within the clinic, leading to enhanced workflows and better overall results.

CERTIFIED MEDICAL ASSISTANT (CMA)

WELLSTAR PEDIATRIC AND ADOLESCENT CENTER
02.2021 - 02.2022
  • Prepares patient for exams. Recognizes patient's needs and symptoms in advance. Perform laboratory services, injections, and other procedures. Monitored and recorded vital signs.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.

PATIENT CARE TECHNICIAN

ACUMEN FISCAL AGENT
05.2012 - 10.2022
  • Provide routine care to the patient, assisted in bathing, dressing and personal hygiene. Prepare meals and perform light housekeeping.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained clean and safe environment to promote patient safety and comfort.

CERTIFIED MEDICAL ASSISTANT (CMA)

SUGARLOAF URGENT AND PRIMARY CARE
11.2020 - 01.2021
  • Keep accurate patient charts and scan supporting documentation. Perform laboratory services, injections, ekg, x-ray and other procedures. Assist during medical examinations. Assist during covid-19 testing. Perform triage and obtain vital signs answer telephone calls, verify insurance benefits, schedule and confirm appointments, collect copays, deductibles, and co-insurances.

PATIENT CARE TECHNICIAN

NORTHEAST GEORGIA MEDICAL CENTER
06.2015 - 05.2018
  • Provides clerical support by maintaining pediatric patient records, unit supplies, equipment, and serving as a facilitator for communications for the assigned area. Performs patient care within the scope of defined practice and interacts with pediatric patients, public, and employees throughout the institution.

Education

Associate of Science Degree - Medical Assisting

Gwinnett College
12.2020

Skills

  • More than ten years of medical experience Hard working and detailed oriented, with the ability to multi-task effectively Outstanding leadership, motivation, and communication skills
  • Clinical leadership
  • Collaboration and teamwork
  • Vital signs monitoring
  • Critical thinking
  • Staff training and development

Certification

  • Certified Medical Assistant – National Center for Competency Testing (NCCT)
  • Certified CPR and First Aid – American Heart Association (AHA)

Timeline

LEAD CERTIFIED MEDICAL ASSISTANT (CMA)

WELLSTAR VININGS URGENT CARE
05.2022 - Current

CERTIFIED MEDICAL ASSISTANT (CMA)

WELLSTAR PEDIATRIC AND ADOLESCENT CENTER
02.2021 - 02.2022

CERTIFIED MEDICAL ASSISTANT (CMA)

SUGARLOAF URGENT AND PRIMARY CARE
11.2020 - 01.2021

PATIENT CARE TECHNICIAN

NORTHEAST GEORGIA MEDICAL CENTER
06.2015 - 05.2018

PATIENT CARE TECHNICIAN

ACUMEN FISCAL AGENT
05.2012 - 10.2022

Associate of Science Degree - Medical Assisting

Gwinnett College

Awards

Honors Award – 4.0 Cumulative GPA
Jacqueline Perkins