Jacqueline Wilkerson
Austell
Summary
Resourceful Cook known for high productivity and efficient task completion. Specialize in menu planning, inventory management, and health code compliance. Excel in time management, teamwork, and adaptability, ensuring kitchen operations and consistent customer satisfaction.
Overview
11
11
years of professional experience
Work History
Various Cook
Paulding Medical Center
Hiram
07.2024 - 09.2025
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Coordinated orders to expedite food delivery, ensuring timely service in fast-paced environment.
- Resolved customer complaints about food quality, enhancing overall dining experience.
- Operated kitchen equipment safely, contributing to efficient food preparation and service.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Culinary Manager
Governors Glenn Memory Care
Forest Park
10.2023 - 05.2024
- Managed kitchen operations, ensuring compliance with health and safety regulations.
- Supervise staff training on food preparation techniques and service standards.
- Guided staff on portion sizes, plate presentation, and garnishing techniques to elevate dining experience.
- Coordinated communication between front-of-house and back-of-house teams to streamline service.
- Collaborated with front-of-house staff to ensure seamless coordination between dining room service and back-of-house operations.
- Resolved customer complaints promptly, enhancing overall dining experience satisfaction.
Cook
Atria Senior Living
Mableton
11.2020 - 10.2023
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Prepared daily meals following dietary guidelines for residents.
- Collaborated in menu planning to align with resident preferences and nutritional needs.
- Coordinated with dining staff to ensure timely meal service.
- Collected and analyzed resident feedback to enhance meal satisfaction.
- Addressed and resolved customer complaints to improve food quality and service.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Activities Assistant
Atria Senior Living
Mableton
08.2022 - 07.2023
- Facilitated group activities to promote social interaction among residents.
- Coordinated and led group activities like bingo, arts and crafts, and cooking classes to enhance resident engagement.
- Developed relationships with residents to understand their preferences and interests.
- Assisted individuals with activities to ensure participation.
- Supported volunteers in executing activities effectively and safely.
- Documented resident participation in activities for future planning and improvement.
- Developed relationships with families and other members of the community to further enhance recreational opportunities for residents.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Replenished food items from inventory and rotated ingredients.
- Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
Lead Cook
North Carolina State University
Raleigh
08.2015 - 03.2020
- Trained new chefs on menu items and kitchen procedures.
- Monitored culinary standards and operational guidelines, including kitchen areas, food preparation and facility conditions.
- Cooked food following specific measurements and recipes.
- Grilled and deep-fried various food items, including meats and potatoes, to meet menu specifications.
- Implemented food quality specifications through menu planning, plate presentation and quality checks.
- Double-checked plated meals for any last minute changes before sending to dining room.
- Completed workstation setup and breakdown, properly disposing of leftover food.
- Washed, sliced, peeled and cut various foods to prepare for cooking or serving.
- Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.
- Inventoried kitchen sections and refilled supplies.
- Supported Sous Chef in training culinary staff.
Direct Care Worker
Heaven Sent Group Home
Raleigh
01.2015 - 08.2015
- Delivered compassionate care to residents, fostering a supportive atmosphere in the group home.
- Monitored residents' health and reported changes to healthcare professionals.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Administered medications according to established care plans.
- Promoted independence by teaching self-care skills such as dressing, hygiene and housekeeping tasks.
- Developed trusting relationships with residents, enhancing their emotional well-being and overall happiness.
- Collaborated with team members to support overall wellness of residents.
- Organized recreational activities that promoted social interaction and engagement among residents.
- Ensured a safe and clean living environment through regular maintenance checks.
Education
GED -
Wilbur Cross
New Haven, CTSkills
- Food preparation
- Menu planning
- Client assistance
- Transportation of clients
- Support for women with disabilities
- Independent living training
- Client advocacy
- Family communication
- MARS logging
- Faxing
- Interpersonal skills
Timeline
Various Cook
Paulding Medical Center
07.2024 - 09.2025
Culinary Manager
Governors Glenn Memory Care
10.2023 - 05.2024
Activities Assistant
Atria Senior Living
08.2022 - 07.2023
Cook
Atria Senior Living
11.2020 - 10.2023
Lead Cook
North Carolina State University
08.2015 - 03.2020
Direct Care Worker
Heaven Sent Group Home
01.2015 - 08.2015
GED -
Wilbur Cross