Jacquelyn Cortes-Lara
Atlanta
Summary
Dynamic Registered Behavior Technician with expertise in clinical documentation and client engagement. Known for attention to detail and strong multitasking abilities, contributing to improved client satisfaction and streamlined administrative processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
DH Therapy Atlanta LLC
Atlanta, GA
05.2024 - Current
- Implemented individualized treatment plans to enhance client behavioral skills and social interactions.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Collaborated with multidisciplinary teams to monitor progress and adjust interventions as needed.
- Documented client sessions accurately to maintain compliance with regulatory standards and facilitate care continuity.
- Utilized data collection methods to track behavior patterns and inform treatment modifications effectively.
- Engaged clients in therapeutic activities to promote skill acquisition and reinforce positive behaviors.
Food Server Worker
Roasters
Sandy Springs, GA
09.2018 - Current
- Provided exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Managed multiple tables efficiently, ensuring timely order delivery and accuracy.
- Trained new staff on menu offerings, service techniques, and operational standards.
- Collaborated with kitchen staff to streamline communication and improve order accuracy.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Administrator
DH Therapy Atlanta LLC
Atlanta, GA
06.2023 - 05.2024
- Streamlined office operations by implementing efficient scheduling and management systems.
- Coordinated patient appointments, improving overall client satisfaction and service delivery.
- Managed electronic health records using specialized software to ensure accuracy and confidentiality.
- Developed standardized procedures for administrative tasks, enhancing workflow consistency across departments.
Food Service Worker
Chipotle
Atlanta, GA
07.2020 - 01.2023
- Prepared high-quality food items in accordance with Chipotle's standards.
- Maintained cleanliness and organization of workstations to promote efficiency.
- Assisted in training new staff on food safety and operational procedures.
- Ensured accurate order fulfillment and timely service during peak hours.
- Collaborated with team members to optimize workflow and enhance customer experience.
- Greeted customers at counter to fulfill requests and answer questions.
Education
Associate of Science - Health Sciences
Georgia State University
Atlanta, GA05.2028
High School Diploma -
Riverwood International Charter High School
Atlanta, GA05.2022
Skills
- Social skills development
- Attention to detail
- Data entry
- Customer service
- Client engagement
- Critical thinking
- Encouragement and motivation
- Clinical documentation
- Clear communication
- Strong work ethic
- Documentation and reporting
- Recordkeeping and file management
Certification
- RBT - Registered Behavior Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Registered Behavior Technician
DH Therapy Atlanta LLC
05.2024 - Current
Administrator
DH Therapy Atlanta LLC
06.2023 - 05.2024
Food Service Worker
Chipotle
07.2020 - 01.2023
Food Server Worker
Roasters
09.2018 - Current
Associate of Science - Health Sciences
Georgia State University
High School Diploma -
Riverwood International Charter High School