Jacquelyn Krueger
Laguna Beach,CA
Summary
Results driven sales professional with progressive career in travel industry enabling me to utilize knowledge, experience, knowledge and skills for successful results in a fast paced, fun and challenging environment. Proven track record of driving revenue & account growth year over year, building strong relationships with strategic partnerships and leading high performing teams across competitive markets.
Overview
21
21
years of professional experience
Work History
Director of Sales & Strategic Partnerships, USA
The Palace Company
10.2020 - Current
- High-Value Responsibility Gaps
- Established key performance indicators (KPIs) for tracking sales team effectiveness and growth
- Implement advisor rewards program to growth agency direct business
- Facilitated cross-departmental collaboration to enhance service delivery and uphold agent satisfaction levels
- Identify and grow key accounts with customized plans while in budget
Business Development Manager
Palace Resorts & Le Blanc Spa Resorts
08.2010 - 10.2020
- Cultivated strategic partnerships with travel agencies to expand market presence and drive revenue growth.
- Developed innovative marketing strategies tailored to agency needs, enhancing client engagement and satisfaction.
- Directed training programs for agency partners, improving product knowledge and increasing sales effectiveness.
- Analyzed market trends to identify new business opportunities, positioning the company for competitive advantage.
Business Development Manager
GOGO Worldwide Vacations
08.2007 - 08.2010
- Manage travel agency accounts related needs within assigned territory. Identify and develop relationships with new agency business. Grow profit and production of agency accounts via implementation of individual and regional team created marketing plan. Utilize my industry partner relationships for successful effective customer service related issue resolutions. Increased territory production and profit via positive agency communications, co-op marketing programs, organized database management & social networking tools. Prepared customized marketing plans for both individual and consortia member agencies by identifying their needs and applying the appropriate product offerings. Product and marketing training of agency partners both within and outside assigned territory.
Branch Manager
GOGO Worldwide Vacations
10.2005 - 01.2008
- Manage growth and success of reservations center staff. Responsibilities include hiring, creating new hire training programs, planning & sponsoring local agency events, managing P & L reports. Increased profit through implementation of both staff and agency account incentive based programs. Achieved year over year branch profit increase 3 years consecutive acknowledged with annual award.
Skills
- Sales training and leadership
- Revenue growth & KPI analysis
- Key Account target & Deal closing
- Sales presentations
- Client relationship management
- Trade show & Event representation
- Sales strategy development
- Strategic account development
- National account development
- Brand development
- Competitive analysis
- Channel development
Timeline
Director of Sales & Strategic Partnerships, USA
The Palace Company
10.2020 - Current
Business Development Manager
Palace Resorts & Le Blanc Spa Resorts
08.2010 - 10.2020
Business Development Manager
GOGO Worldwide Vacations
08.2007 - 08.2010
Branch Manager
GOGO Worldwide Vacations
10.2005 - 01.2008