Summary
Overview
Work History
Education
Skills
Timeline
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Jacquelyn Robinson

Rincon

Summary

Dynamic delivery professional with a proven track record at Spark, excelling in time management and customer service. Adept at optimizing routes and ensuring on-time deliveries, I foster positive relationships with clients while maintaining a clean vehicle. My teamwork skills and commitment to safety enhance operational efficiency. I have positive attitude that will enhance and add to a great work environment.

Overview

26
26
years of professional experience

Work History

Delivery Driver

Spark
10.2024 - Current
  • Delivered packages accurately and on time to ensure customer satisfaction.
  • Operated delivery vehicle in compliance with safety regulations and company policies.
  • Communicated effectively with dispatch and customers regarding delivery status and issues.
  • Utilized GPS systems for route planning, enhancing navigation accuracy during deliveries.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Communicated proactively with management about potential issues or delays in delivery times.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Navigated through diverse routes to optimize delivery times, ensuring customer satisfaction.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.


Driver/Food Deliverer

Uber
05.2022 - Current
  • Ensured timely and safe delivery of goods to various locations.
  • Followed traffic laws and company policies to ensure compliance and safety.
  • Followed all relevant traffic laws and safety regulations.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Delivered goods and products to customer on time and in excellent condition.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.

Navy

United States Military
11.1999 - 11.2005
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Associate of Arts - General Studies

Kaplan University
Online
05-2017

Skills

  • Positive attitude
  • Efficient and on-time
  • Time management
  • Valid Driver's license

Timeline

Delivery Driver

Spark
10.2024 - Current

Driver/Food Deliverer

Uber
05.2022 - Current

Navy

United States Military
11.1999 - 11.2005

Associate of Arts - General Studies

Kaplan University

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Jacquelyn Robinson