Dedicated professional with extensive experience in quality inspection and employee training. Expertise in workflow optimization and safety compliance has consistently contributed to improved operational efficiency and heightened customer satisfaction.
Overview
20
20
years of professional experience
Work History
Line Operator
Dollar General Distribution Center
Jackson
02.2025 - 02.2026
Operated machinery to efficiently move products within distribution center.
Inspected merchandise for quality and accuracy during processing.
Maintained clean and organized work areas, ensuring compliance with safety standards.
Collaborated with team members to streamline workflow processes.
Assisted in training new employees on operational procedures.
Inspected finished products for defects before packaging them for shipment.
Monitored and adjusted line material levels to consistently meet production goals.
Store Manager
B.A. DRY CLEANERS
Macon
03.2006 - 01.2024
Supervised staff, trained and supported team to elevate service quality.
Managed daily operations and ensured efficient workflow at the dry cleaning facility.
Implemented customer service initiatives that increased client satisfaction and retention.
Recruited, trained and supervised new employees.
Conducted daily store operations, including opening and closing procedures and cash handling.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Addressed customer complaints promptly to maintain satisfaction and foster loyalty.
Created weekly work schedules for store personnel.
Package Handler
FedEx
Macon
11.2021 - 01.2023
Sorted packages by destination, ensuring timely processing and delivery.
Loaded and unloaded freight from delivery trucks safely and accurately.
Maintained cleanliness and organization of work areas for safety compliance.
Inspected packages for damage before processing and shipping.
Collaborated with team members to consistently achieve daily operational goals.
Followed safety procedures to minimize risks during package handling tasks.
Used handheld scanners to track package movement within the facility.
Scanned and sorted packages by destination and service type, enhancing tracking accuracy.
Stacked boxes onto pallets in an efficient manner.
Inspected packages for damages or defects and recorded any issues found.
Reported any lost or damaged items to supervisors immediately upon discovery.
Maintained a clean work environment by removing debris from the loading dock area.
Line Operator
YKK AP America
Macon
05.2019 - 02.2021
Inspected merchandise for quality and accuracy during processing.
Collaborated with team members to enhance workflow efficiency.
Maintained clean and organized work areas to ensure safety standards.
Followed safety protocols to minimize workplace hazards effectively.
Trained new employees on operational procedures to ensure compliance and safety.
Monitored inventory levels and promptly reported discrepancies to maintain accuracy.
Trained new employees on how to properly use machines, follow safety protocols.
Inspected finished products for defects before packaging them for shipment.
Executed detailed instructions from supervisors while performing tasks on the line.
Recorded daily production data accurately into company database systems.
Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.