Jada Dykes
Atlanta
Summary
Detail-oriented clerk with a proven track record in managing clerical tasks and maintaining organized records. Strong communication and collaboration skills have contributed to streamlining workflows, supporting team efficiency, and enhancing overall operations. Dedicated customer service professional with strong organizational skills and attention to detail. Experienced in problem-solving and team collaboration, ensuring efficient workflows and positive customer experiences.
Overview
8
8
years of professional experience
Work History
Clerk
IRS
Atlanta
04.2024 - 09.2025
- Managed daily clerical tasks including filing, data entry, and record maintenance.
- Processed and sorted mail, ensuring timely distribution to relevant personnel.
- Supported team in preparing reports and documentation for management review.
- Collaborated with colleagues to streamline workflow processes and improve efficiency.
Customer Service Associate
ZARA
GA
04.2023 - 11.2023
- Making sure the registers were stocked with what the cashiers needed
- Keeping the register clean and organized
- Helping customers resolve issues and ensure an efficient check out or return process
Guest Service Associate
Target
GA
07.2021 - 07.2023
- Giving out online orders
- Effectively solving customers' issues with a pleasant attitude
- Taking damaged items to be processed
- Meeting and exceeding goals expected from leaders
Cashier
Chick-fil-A Restaurants
GA
02.2018 - 04.2019
- Giving out orders in a timely manner
- Great customer service
Skills
- Customer service
- Data entry
- Record management
- Mail processing
- Document preparation
- Attention to detail
- Problem solving
- Verbal and writing communication
- Cashiering
- Organizational skills
- Sales
References
References available upon request.
Timeline
Clerk
IRS
04.2024 - 09.2025
Customer Service Associate
ZARA
04.2023 - 11.2023
Guest Service Associate
Target
07.2021 - 07.2023
Cashier
Chick-fil-A Restaurants
02.2018 - 04.2019
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