Overview
Work History
Education
Skills
Languages
About myself
Timeline
Generic

Jada Lynch

Waynesboro

Overview

9
9
years of professional experience

Work History

Debris Monitor

Alpha 1 Staffing
Miami
01.2025 - 05.2025
  • Prepared daily reports on progress of debris removal projects.
  • Communicated with supervisors regarding any potential hazards or risks associated with the job sites.
  • Maintained records of waste material collected from job sites for disposal purposes.
  • Assessed and documented project site conditions prior to commencement of the work.
  • Observed safety protocols while performing field investigations related to hazardous materials found at job sites.
  • Monitored debris removal activities to ensure compliance with safety regulations.

Assembly Line Production Worker

Textron Specialized Vehicles
Augusta
08.2024 - 11.2024
  • Organized production line equipment and materials for assembly tasks.
  • Communicated effectively with team members regarding production goals and objectives.
  • Performed quality checks on products to ensure they met company standards.
  • Cleaned tools, equipment, and workstations as needed throughout shift.
  • Assisted in training new employees on assembly line processes and procedures.
  • Worked through each required task and step in production processes.

BDC Representative

Waynesboro Chrysler Dodge Jeep Ram
Waynesboro
08.2022 - 02.2024
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Participated in team meetings to discuss best practices for BDC operations.
  • Greeted customers and provided excellent customer service.
  • Managed multiple tasks simultaneously while maintaining accuracy.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Generated reports on sales activities as needed for management review.
  • Provided accurate information to customers on products and services offered.
  • Continuously developed knowledge of competitive landscape by researching industry trends.
  • Scheduled follow-up appointments for customers when necessary.

Office Assistant

Transcendent Healthcare
Augusta
07.2021 - 03.2022
  • Assisted in the development and implementation of office policies and procedures.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Answered phone calls and directed them to appropriate personnel.
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Maintained an organized filing system of paper documents and electronic files.
  • Managed inventory of office supplies and placed orders when needed.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.

Assembler

Textron Specialized Vehicles
Augusta
08.2020 - 02.2021
  • Collaborate with team members to optimize workflow processes within the department.
  • Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
  • Maintain accurate inventory records of all materials used in the manufacturing process.

Customer Service Representative

Sitel
Augusta
12.2019 - 07.2020
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Provided exceptional customer service to ensure customer satisfaction.

Customer Service Representative

Convergent
Augusta
06.2019 - 06.2019
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Cashier

Family Dollar
Augusta
11.2018 - 06.2019
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Car Hopper

Sonic
Augusta
10.2017 - 01.2018
  • Ensured that all documents related to car hopping activities were filed properly.
  • Organized parking lot to ensure efficient flow of traffic.
  • Delivered food promptly to meet quality and service standards.
  • Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Restocked kitchen supplies by rotating food according to dates and health guidelines.
  • Completed orders by making specialty shakes and ice cream desserts.

Cashier

McDonald's Restaurant
Augusta
09.2016 - 04.2017
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Education

High School Diploma -

Burke County High School
Waynesboro, GA
05-2019

Skills

  • Debris monitoring
  • Safety compliance
  • Waste management
  • Site assessment
  • Report writing
  • Data documentation
  • Customer communication
  • Customer service
  • Sales reporting
  • Problem solving
  • Customer relationship management
  • Follow-up coordination
  • Effective communication
  • Strong teamwork
  • Inbound and outbound calling
  • Call center experience
  • Verbal and written communication
  • File management
  • Microsoft Excel

Languages

English
Professional

About myself

I am an very outgoing person, I try my best to go over and beyond for my job and to satisfy customers. I'm also a great team member, I am a firm believer in "team make makes the dream work." I love to make others happy and by knowing that, it makes my day better. I believe in positivity and being a honest and good person to my peers.

Timeline

Debris Monitor

Alpha 1 Staffing
01.2025 - 05.2025

Assembly Line Production Worker

Textron Specialized Vehicles
08.2024 - 11.2024

BDC Representative

Waynesboro Chrysler Dodge Jeep Ram
08.2022 - 02.2024

Office Assistant

Transcendent Healthcare
07.2021 - 03.2022

Assembler

Textron Specialized Vehicles
08.2020 - 02.2021

Customer Service Representative

Sitel
12.2019 - 07.2020

Customer Service Representative

Convergent
06.2019 - 06.2019

Cashier

Family Dollar
11.2018 - 06.2019

Car Hopper

Sonic
10.2017 - 01.2018

Cashier

McDonald's Restaurant
09.2016 - 04.2017

High School Diploma -

Burke County High School
Jada Lynch