Prepared daily reports on progress of debris removal projects.
Communicated with supervisors regarding any potential hazards or risks associated with the job sites.
Maintained records of waste material collected from job sites for disposal purposes.
Assessed and documented project site conditions prior to commencement of the work.
Observed safety protocols while performing field investigations related to hazardous materials found at job sites.
Monitored debris removal activities to ensure compliance with safety regulations.
Assembly Line Production Worker
Textron Specialized Vehicles
Augusta
08.2024 - 11.2024
Organized production line equipment and materials for assembly tasks.
Communicated effectively with team members regarding production goals and objectives.
Performed quality checks on products to ensure they met company standards.
Cleaned tools, equipment, and workstations as needed throughout shift.
Assisted in training new employees on assembly line processes and procedures.
Worked through each required task and step in production processes.
BDC Representative
Waynesboro Chrysler Dodge Jeep Ram
Waynesboro
08.2022 - 02.2024
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Participated in team meetings to discuss best practices for BDC operations.
Greeted customers and provided excellent customer service.
Managed multiple tasks simultaneously while maintaining accuracy.
Provided excellent customer service by addressing inquiries promptly and professionally.
Generated reports on sales activities as needed for management review.
Provided accurate information to customers on products and services offered.
Continuously developed knowledge of competitive landscape by researching industry trends.
Scheduled follow-up appointments for customers when necessary.
Office Assistant
Transcendent Healthcare
Augusta
07.2021 - 03.2022
Assisted in the development and implementation of office policies and procedures.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Answered phone calls and directed them to appropriate personnel.
Greeted visitors in a professional manner and provided assistance when necessary.
Maintained an organized filing system of paper documents and electronic files.
Managed inventory of office supplies and placed orders when needed.
Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Assembler
Textron Specialized Vehicles
Augusta
08.2020 - 02.2021
Collaborate with team members to optimize workflow processes within the department.
Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
Maintain accurate inventory records of all materials used in the manufacturing process.
Customer Service Representative
Sitel
Augusta
12.2019 - 07.2020
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Identified opportunities for upselling additional products or services based on customer needs.
Conducted regular follow-up calls with customers after resolving their issues.
Answered customer inquiries and provided accurate information regarding products and services.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Developed strong relationships with customers by providing personalized assistance and support.
Gathered customer feedback through surveys and used the data to improve customer service.
Provided exceptional customer service to ensure customer satisfaction.
Customer Service Representative
Convergent
Augusta
06.2019 - 06.2019
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Identified opportunities for upselling additional products or services based on customer needs.
Conducted regular follow-up calls with customers after resolving their issues.
Developed strong relationships with customers by providing personalized assistance and support.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Cashier
Family Dollar
Augusta
11.2018 - 06.2019
Balanced daily transactions on a computerized point-of-sale system.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Stocked shelves with merchandise when needed.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Car Hopper
Sonic
Augusta
10.2017 - 01.2018
Ensured that all documents related to car hopping activities were filed properly.
Organized parking lot to ensure efficient flow of traffic.
Delivered food promptly to meet quality and service standards.
Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
Maintained knowledge of new offerings and upsold promotional items and specials.
Restocked kitchen supplies by rotating food according to dates and health guidelines.
Completed orders by making specialty shakes and ice cream desserts.
Cashier
McDonald's Restaurant
Augusta
09.2016 - 04.2017
Balanced daily transactions on a computerized point-of-sale system.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
High School Diploma -
Burke County High School
Waynesboro, GA
05-2019
Skills
Debris monitoring
Safety compliance
Waste management
Site assessment
Report writing
Data documentation
Customer communication
Customer service
Sales reporting
Problem solving
Customer relationship management
Follow-up coordination
Effective communication
Strong teamwork
Inbound and outbound calling
Call center experience
Verbal and written communication
File management
Microsoft Excel
Languages
English
Professional
About myself
I am an very outgoing person, I try my best to go over and beyond for my job and to satisfy customers. I'm also a great team member, I am a firm believer in "team make makes the dream work." I love to make others happy and by knowing that, it makes my day better. I believe in positivity and being a honest and good person to my peers.