Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Mathis

Warner Robins

Summary

Over the pass 10 months working at my first ever job, I have encountered many obstacles and a taste of how the real world operates. I have learned that it is not easy to work in a grocery store. You have to have patience with customers and your coworkers. Obtaining resilience and having a great customer service have turned me into the great cashier I am today! I also have a huge passion for dealing with customers. It is my upmost responsibility that the customers get the service they deserve to benefit me in becoming the skillful person I am, and most of all, the company for bringing in more amazing customers. Whenever my fellow coworkers are in need of help, I will be there to insist my service to them as a team player.

Overview

1
1
year of professional experience

Work History

Cashier

Piggly Wiggly Supermarket
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned duties for various positions and provided backup at key times.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Reduced processing errors by meticulously following transaction procedures.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.

Education

Associate in Accounting -

South Georgia Technical College
Americus, GA
08-2027

High School Diploma -

Macon County High School
Montezuma, GA
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer relations
  • Cash register systems
  • Product restocking
  • Merchandise restocking
  • Attention to detail
  • Currency counting

Timeline

Cashier

Piggly Wiggly Supermarket
10.2024 - Current

Associate in Accounting -

South Georgia Technical College

High School Diploma -

Macon County High School
Jada Mathis