Jade Allen
Ludowici
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clubhouse Manager
The Landings Club
06.2023 - Current
- Maximized customer satisfaction by promptly resolving issues and concerns in a professional manner.
- Developed strong relationships with vendors to negotiate favorable contracts for goods and services required at the clubhouse.
- Managed financial aspects of the clubhouse, including budgeting, forecasting, and expense tracking to ensure profitability.
- . Increased efficiency of daily operations by analyzing workflows; identifying areas for improvement; initiating changes as necessary.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
General Manager
Ruby Tuesday
01.2020 - 06.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with guests, vendors, and partners to ensure long-term success and loyalty.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
General Manager
Captain Joe’s
08.2015 - 01.2020
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Server
Western Sizzlin’
08.2014 - 07.2015
- Abiding by ServSafe, federal, state and local food service and alcohol laws
- Training to promote sales
- Resolving customer conflicts
Education
Bachelor of Science - Nursing
Armstrong Atlantic State University
01.2011
High School Diploma -
Long County High School
Ludowici, GA05-2006
Phlebotomy Certification -
Savannah Technical College
Savannah, GA12-2009
Skills
- Effective Communication
- Budgeting and Finance
- Customer Satisfaction
- Teamwork and Collaboration
- Attention to detail
- Problem-solving
- Time management
- Multitasking Abilities
- Health and safety compliance
- Organizational skills
- Scheduling and coordination
- Facility maintenance
Certification
- High School Diploma
- ServSafe Certification
- Bachelors of Science in Nursing
- Phlebotomy Certification
Leadership
Successfully lead a team in a low staffed store while excelling in sanitation, safety, customer satisfaction/reviews, sales, labor, food cost and decreased turnover rate.
Timeline
Clubhouse Manager
The Landings Club
06.2023 - Current
General Manager
Ruby Tuesday
01.2020 - 06.2023
General Manager
Captain Joe’s
08.2015 - 01.2020
Server
Western Sizzlin’
08.2014 - 07.2015
Bachelor of Science - Nursing
Armstrong Atlantic State University
High School Diploma -
Long County High School
Phlebotomy Certification -
Savannah Technical College
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