JADE LEWIS
Atlanta
Summary
Developed strong advocacy and communication skills in volunteer environment focused on child support and welfare. Excel in building trusting relationships and providing compassionate guidance. Seeking to transition into new field, bringing these transferrable skills to dynamic and supportive role. Personable and compassionate, with natural ability to connect with and support children and families. Possesses skills in communication and relationship-building. Driven to make positive impact on lives of people through dedicated advocacy and support.
Overview
6
6
years of professional experience
Work History
CASA Volunteer
SOWEGA CASA
04.2025 - Current
- Cultivated strong relationships with community partners, enhancing resource availability for families in need.
- Ensured timely completion of court-ordered actions by diligently following up with involved parties.
- Fostered open communication between all parties involved in a case, ensuring that everyone remained informed about important developments.
- Provided emotional support to children throughout their involvement in the court process, offering consistency and stability during challenging times.
- Developed individualized strategies for each child''s unique circumstances, addressing their specific needs effectively.
- Addressed children''s needs by conducting thorough assessments and making appropriate recommendations.
- Participated in ongoing training sessions to remain current on child welfare policies and practices.
- Upheld high standards of professionalism as a volunteer advocate, representing CASA in a positive and responsible manner.
Medical Office Assistant
Foot and Ankle Institute of Georgia
08.2021 - 05.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Used Athena to schedule appointments for doctor visits and procedures.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Provided prompt, polite and professional in-person and telephone customer service.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
Front of House Employee
Chick-fil-A
08.2019 - 08.2021
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Education
Bachelor of Science - Psychology, Minor in Exercise Science
Georgia Southwestern State University
Americus, GA05.2025
Dual Enrollment Student -
Atlanta Metropolitan State College
Atlanta, GA05.2022
Skills
- Collaboration and teamwork
- Courtroom etiquette
- Self-awareness
- Assertiveness
- Child advocacy
- Building trust
- Crisis support
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
Accomplishments
- Presidential Academic Award (2022-2023, 2023-2024, 2024-2025)
- White Coat Award – Reach One Each One (2019)
- White Band Award – PGC (2018, 2019)
- Leadership Award – Kids Across America (2017, 2018, 2019)
- Basketball Captain Award – Kids Across America (2017, 2018, 2019)
- CPR Certified
- Active Bleeding Certified
Languages
American Sign Language
Professional Working
Timeline
CASA Volunteer
SOWEGA CASA
04.2025 - Current
Medical Office Assistant
Foot and Ankle Institute of Georgia
08.2021 - 05.2022
Front of House Employee
Chick-fil-A
08.2019 - 08.2021
Dual Enrollment Student -
Atlanta Metropolitan State College
Bachelor of Science - Psychology, Minor in Exercise Science
Georgia Southwestern State University
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